The top down culture here makes this an awful place to work. The company manages by fear and expects to terminate a big percentage of it's employees every year. One DVP actually stated, "All your employees are stealing from you, it's your job to find out how and then fire them." One of the CEO's favorite sayings is "Only the paranoid survive!" Even the paranoid can't stand this place. Nearly all employees are consistently looking for another job to find a way out. He also has a short-term view of the business and does not believe in customer service, he only wants decisions made that affect the quarterly results he has to present to Wall Street. Read the customer reviews on Google and you will see what I mean. Even the positive reviews were received through a forced solicitation. In the CEO's own words, "We puke cash", yet even though they had record breaking YOY improvement, salaries and hourly wages are the lowest in the industry and increases are often put off for several months. My best advice to you is to stay as far away as you can get, both as a customer and an employee.