Public Storage reviews

Horrible training provided. Pay should be way better. Some facilities need major repairs and upgrades.

The company created scripts for every interaction with a customer that you must follow and are tested regularly by the District Manager on your knowledge of these scripts. They want you to sell their overpriced boxes and moving supplies to every customer that walks in the door to rent a space with a lousy bonus program that only rewards the top few employees. Public Storage does not care about line level employees nor their customers. I watched them sell off a terminally ill man's unit who was waiting on a government check to make a payment. You also get put in a really bad spot as an employee when a tenant's unit gets broken into. Even if they buy the insurance (from a the insurance company Public Storage owns) the tenant will 9 times out of 10 NOT get a payout. Even after 30 plus units got broken into over a month's time the company did literally nothing to make the property more secure. Also there is no opportunity for advancement. Line level employees will never do better than being an onsite property manager.