Public Storage reviews

3.1

45% would recommend to a friend

(780 total reviews)

Tom Boyle

62% approve of CEO

53% positive business outlook

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780 reviews

Reviews about "Compensation"

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1.0
Oct 11, 2015
Recommend
CEO approval
Business Outlook

Pros

Really nothing.. Other than set working hours. If you like to work independently that could be considered a plus. This was the worst job I have ever had.

Cons

This was one of the WORST jobs I have ever had. As a field employee you are expected to lie to customers, if you don't you will be reprimanded and told you are not doing your job. I worked in Kansas City area.. We had a thief working for us and entire deposits would come up missing.. NOTHING was done.. 99% of the time my boss wouldn't even call the police or report it. You are paid crap to deal with horrible customers who don't pay for months the scream and threaten you because they are going to auction . The security cameras don't work and even though the company makes billions and basically pays one person minimum wage to handle the entire 500+ unit property they refuse to spend the small amount it would take to better protect customers AND employees.. I was robbed at gunpoint and they still would not fix cameras... I once had 100+ units broken into on the same night, that got the higher ups attention ( for a few hours) then I was left alone to personally contact by phone 100 people then deal with them coming in and screaming at me one by one. You can only take so much when your company does NOTHING to help you in these situations.. After the break in (walls were damaged) I had customers coming in weeks later PISSED because their were holes in the walls still! (Hadn't been fixed in weeks) but they were still expected to pay on time with a unit that was unsecured. This is a horrible company, it really is. Save yourself the trouble. You will deal with hateful customers on a regular basis. The first day I started out of training I was slapped in the face by a woman who had her lock cut by my supervisor. This job is NOT WORTH IT! They force you to lie and clearly don't care about employees I mean hell! They don't even care about the customers. Also don't be fooled.. If you take an apartment you will regret it. Aside from people knocking on your door at all times of the night most apartments have mold and damage and they are never fixed. I personally have two friends who moved out because the mold was so bad it made her sick. She took pictures and submitted to DM... Nothing ever happens because they refuse to spend any money on anything.

3.0
Oct 4, 2015

Relief Manager

Recommend
CEO approval
Business Outlook

Pros

Good money from the company

Cons

Work had especially when a you have to empty out storage

5.0
Sep 24, 2015

Great Place To Work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I really like my co-workers and the leaders in this company. In addition Public Storage offers room for advancement and has very good work schedules and pay.

Cons

None. The company runs very smooth and we have great supervisors.

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