Public Storage reviews

3.1

45% would recommend to a friend

(2,175 total reviews)

Tom Boyle

62% approve of CEO

53% positive business outlook

Public Storage has an employee rating of 3.1 out of 5 stars, based on 2,175 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Public Storage employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

Reviews by job title

2K reviews
1.0
Jul 29, 2016
Recommend
CEO approval
Business Outlook

Pros

Will hire with some customer service background , will allow you to gain entry level management experience

Cons

The district management will treat you horribly, they talk to you( adults) as if you are less than human. They have unrealistic company metrics that are unattainable for majority of properties. The district managers dont and refuse to understand the full scope of the relief/ property mansger job. Worst of all the incite fear amongst employees with divide and conquer tactics.

3.0
Jul 28, 2016

It ok

Recommend
CEO approval
Business Outlook

Pros

Lots of independence, daytime hours. You usually work with decent people. Decent medical benefits. Property managers have a set property and don't have to travel.

Cons

Have to work weekends, no good commission. No opportunity to move up from entry level. Not many holidays off. Relief managers travel a lot within district.

2.0
Jul 28, 2016
Recommend
CEO approval
Business Outlook

Pros

This company has some great benefits. The hours are not too bad.

Cons

We are actively engaged in deceiving our customers. No customer is ever told that they will have to buy an expensive lock. Or, that their rent will be raised every 6 months. Also, they do not value their workers. They pay VERY poorly, yet expect perfection at all times. All workers are expected to memorize and use stilted, poorly worded scripts. Lastly there is no room for advancement. This company does not ever advance from within. If you are a store manager that is all that you will ever be!

Viewing 1516 - 1518 of 2,175 Reviews

Glassdoor has 2,206 Public Storage reviews submitted anonymously by Public Storage employees. Read employee reviews and ratings on Glassdoor to decide if Public Storage is right for you.