Public Storage reviews

3.1

44% would recommend to a friend

(2,167 total reviews)

Tom Boyle

62% approve of CEO

52% positive business outlook

Public Storage has an employee rating of 3.1 out of 5 stars, based on 2,167 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Public Storage employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

Reviews by job title

2K reviews
3.0
Jul 16, 2015

Decent place

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Hours, Starting pay,Paid training,Coworkers,Office environment

Cons

Fight for raise 3 paid holidays and there is a catch as to who gets paid Open 7 days a week Selling peoples belongings

1.0
Jul 15, 2015
Recommend
CEO approval
Business Outlook

Pros

As a District Manager you will have very few things you will enjoy about working for Public Storage. Since there is a 20 word minimum here I'll just add the items that I dreaded the least. My DM peers. The comical relief on how unethical and unprofessional an organization can be - from the top down. That is basically it. No part of working here is enjoyable.

Cons

RUN FROM THIS JOB unless you have no other prospects. You will not have any work life balance. They sell you on banker hours in the interview process, but once hired a 70 hour minimum is required which include nights and ALL weekends. There is consistent change on what the DMs have to focus on which boil down to who can steal from the customers most to achieve an unrealistic goal. You will become a direct customer service agent who handles all customer service calls which normally would be fielded to a corporate office number. As the DM you may have a customer call the customer service number at 3am because they are locked behind a property gate. As a DM you will be expected to go at 3am and let them out! Regardless if it jeopardizes your safety or not. I read across the reviews on here before accepting a position with public storage thinking it can't be that bad. WELL IT IS!!!! RUN!!!! This is the most unethical company I've ever worked for who only cares about their profits not their customers nor their employees.

2.0
Jul 14, 2015

it's all right

Recommend
CEO approval
Business Outlook

Pros

work hours are pretty good, 9:30-6 on weekdays and 9:30-5 on weekends. the work itself is pretty easy, and there's not much to do. good for anyone looking to just make easy money.

Cons

they company pushes its employees to hustle customers into buying merchandise they really don't need, to the point where it's almost harassing. the simple fact that they expect every employer to be an automated message in order to sell items other than storage units really takes away from any sort of individuality that you would want.

Viewing 1714 - 1716 of 2,167 Reviews

Glassdoor has 2,198 Public Storage reviews submitted anonymously by Public Storage employees. Read employee reviews and ratings on Glassdoor to decide if Public Storage is right for you.