Is Public Storage a good company to work for?

Public Storage has an overall rating of 3.1 out of 5, based on over 2,197 reviews left anonymously by employees. This rating has increased by 15% over the last 12 months. 44% of employees would recommend working at Public Storage to a friend and 52% have a positive outlook for the business. The best reviews about Public Storage have been left by employees working as Regional Manager , Senior District Manager and Property Manager/KTP .

Does Public Storage pay their employees well?

According to anonymously submitted Glassdoor reviews, Public Storage employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Public Storage. This rating has improved by 18% over the last 12 months.

How satisfied are employees working at Public Storage?

44% of Public Storage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Public Storage 3.2 out of 5 for work life balance, 3.0 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Public Storage?

Property Manager (635) , Relief Manager (314) , District Manager (210) , Manager (44) , Property Manager/KTP (41) , Customer Service Representative (31) , Resident Property/Manager (26) , Senior District Manager (25) , Resident Property Manager (19) , Regional Manager (18) , Store Manager (13) , Assistant Manager (11) , Project Manager (11) , Sales Representative (11) , Sales Associate (9)

What are the pros of working at Public Storage according to real employee reviews?

"off and benefits are good." ((in 101 reviews)); "Some of the people I worked with were great but that's about all I can think of." ((in 80 reviews)); "I have a great work life balance and truly enjoy everyone I work with." ((in 72 reviews)); "You work steady hours and I found it enjoyable to have both office and outdoor work." ((in 45 reviews)); "Great peers and coworkers." ((in 40 reviews))

What are the cons of working at Public Storage according to real employee reviews?

"Low pay but they ask more of but do not make compromises for needs or balance." ((in 206 reviews)); "Relief property managers are required to move to 3 properties in a week." ((in 146 reviews)); "All district managers and above are hired from outside the company" ((in 102 reviews)); "lack of support poor upper management" ((in 97 reviews)); "Bad management no interest in helping old customers only new ones." ((in 64 reviews))

What are employees saying about Public Storage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Public Storage layoffs and their outlook for job security at Public Storage in 2026.

What are the top reviewed Public Storage locations?

Glendale , Los Angeles , Houston , Chicago , Atlanta , Dallas , Orlando , New York , Charlotte , Denver , Seattle , Las Vegas , Gilbert , Phoenix , Tampa , Austin , Portland , Miami , Sacramento , Baltimore , Fort Lauderdale , Saint Louis , Raleigh , San Antonio , San Diego , Brooklyn , Orange , Philadelphia , Fort Worth , San Jose

Public Storage reviews

3.1

44% would recommend to a friend

(2,166 total reviews)

Tom Boyle

62% approve of CEO

52% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Public Storage has an employee rating of 3.1 out of 5 stars, based on 2,166 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Public Storage employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

Reviews by job title

2K reviews

1.0

Jul 8, 2015

Not a great company to work for

Resident property/manager

Recommend

CEO approval

Business Outlook

Pros

The customers; amount of pto (paid time off) available immediately.

Cons

Not transparent; operate in secret; cheat their employees out of bonuses; minimal health insurance; decisions based on who the district and/or regional managers "like" the best.

5.0

Jul 7, 2015

Great Place

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great working enviroment and employees take great pride in their customer service.

Cons

Unable to work from home.

1.0

Jul 7, 2015

Horrible!! Run away!

"property manager"

Recommend

CEO approval

Business Outlook

Pros

Retail hours are ok, no over time. You only see your boss a few times a month. The company ain't going out of business any time.

Cons

So many! To start they expect for one person to run the office and all the facility, from customer service to collections,sales,janitor, security. greedy greedy upper management, while we make them tons of money $30-40 thousand a month, they pay property managers about &20 thousand a year yes a year! They focus on SALES but we get nothing as an incentive. Tons of scrips, they have scripts for everything. They do secret shops to make sure we're doing the scripts. You are expected to force customers to buy a $20 lock and $11 Ins and very expensive packing supply's to customers that can barely afford $23 for the first month or you will get fired. You have to clean ficus. and deal with irate customers on daily basis.

Viewing 1717 - 1719 of 2,166 Reviews

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Jobs at Public Storage

Public Storage

Public Storage reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Not a great company to work for

Great Place

Horrible!! Run away!

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