Public Storage reviews

3.1

44% would recommend to a friend

(2,166 total reviews)

Tom Boyle

62% approve of CEO

52% positive business outlook

Public Storage has an employee rating of 3.1 out of 5 stars, based on 2,166 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Public Storage employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

Reviews by job title

2K reviews
4.0
May 15, 2015
Recommend
CEO approval
Business Outlook

Pros

If you work hard, and have the right work ethic the compensation will certainly show for it. Coworkers are all very close knit and it feels very much like a family. Upper management DM's and higher are all great, very friendly and will push you to meet your expectations. If you don't want to work for your recognition, and be competitive in your sales then this is not the job for you; as a property manager and KTP there is a lot of responsibility and some stress involved but it takes the right mindset to handle and if you love helping people learn about a company you believe in then it is a piece of cake. There are yearly bonus incentives based on sales numbers which are generous if you are within the top percentile of sales within your region, as well as yearly raises also based on performance.

Cons

Sometimes the customers are very difficult to deal with, even as a property manager and KTP (which is as high as you can go as a field associate) there is no power to make any decisions; everything must be escalated to DM for approval. There is room to move up through the field but after KTP you're at a dead end. There is no such thing as hiring from within, and you cannot advance after you make it to key training professional, which results in a somewhat high turnover rate for retaining valuable employees that the company should not want to lose.

5.0
May 14, 2015

Great Company... Even Better People

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I have been at the corporate office of Public Storage for only a few years - which makes me the exception as most seem to have been here for 10/20+. This experience creates a great working environment full of camaraderie and experience. The corporate structure is flat which provides much opportunity to grow and expand. Titles do not mean a lot inside the walls, it's really a team effort. The work/life balance is excellent and the office environment is very quiet.

Cons

Public Storage is by far the most successful company in the self-storage industry. However, being in that industry is the only downside I can think of as self-storage is not the most exciting industry to be part of here in Los Angeles.

Viewing 1759 - 1761 of 2,166 Reviews

Glassdoor has 2,197 Public Storage reviews submitted anonymously by Public Storage employees. Read employee reviews and ratings on Glassdoor to decide if Public Storage is right for you.