Public Storage reviews

If you you look at the source of the 4 & 5 star reviews, almost all coming from an employee in the corporate office in Glendale, CA. Some bright-minded VP saw how the negative reviews were affecting recruiting, and is clearly trying to increase the average review score by posting a bunch of false-positive reviews. They aren't even competent enough to hide it ("10 years with the company"). Any company desperate enough to try and counter well-known and well-documented "churn and burn" employment practices by posting false-positive reviews is not a company worthy of your talents. Trust the negative reviews. They are your salvation.

Poor working conditions, especially for the hourly Property Managers & Assistant Property Managers. Many times they do not get the opportunity to take 10-minute breaks. The company looks the other way in enforcing that employees get to take their breaks. Many of the self-storage properties do not have breakrooms for the employees. In those situations, the employees may have to eat in their cars, or in the office, which can lead to interuptions when a customer knocks on a locked office door. For the salaried multi-unit positions, there is absolutely no work-life balance. They have to work 6-7 days a week and even then, find it difficult to stay caught up. Calls are fielded from customers at all hours (evenings & weekends). The company has a practice of eliminating the bottom 25% of employees at each level in the organization chart. It does not matter if you had a good prior year. Your area could have one bad quarter, and your job is at risk. I had employees threatened by customers and had to work with legal counsel in getting restraining orders. My life was threatened as well by two customers. The self-storage industry is a tough one. As far as Leadership at the company goes, they do maximize the return of the shareholder., but that comes at a cost. Customer service is poor, customers' rate increases are abundant, repairs at the properties are put off and the working conditions are poor. My employees and I never saw any communication from Corporate Human Resources. It's the most silent department in the Company.