Public Storage reviews

3.1

44% would recommend to a friend

(2,166 total reviews)

Tom Boyle

63% approve of CEO

52% positive business outlook

Public Storage has an employee rating of 3.1 out of 5 stars, based on 2,166 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Public Storage employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

Reviews by job title

2K reviews
2.0
Feb 9, 2015

Wouldn't recommend

Recommend
CEO approval
Business Outlook

Pros

If you get an apartment the low pay is not as hard to live on. Your pay is cut to minimum wage when you sign the lease but at least your bills are paid. Benefits are good but if you are regularly scheduled on a day that is one of the only 3 holidays that you will get, you don't get paid for it or offered another day off with pay.

Cons

Overuse of scripts. Management that doesn't have a clue as to what it is like to work at the properties. You will get chewed out on a regular basis for things that you have no control over. Sometimes irate customers threaten you. Forced to beg for google reviews. You work alone for the most part and are expected to do all the work at the property while at the same time be in the office and call reservations for your property and your buddy property within 5-10 minutes. There are tons of collection calls that you have to make and if your delinquency isn't where they want it to be it is your fault because, I don't know, you didn't kame enough calls. They want you to do high pressure sales of overpriced merchandise but do not give you any incentive to sell.

1.0
Feb 7, 2015

Poor Ethical Environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Stable work hours, if your manager does not call you at home to "prepare" you for upper management upcoming visit.

Cons

Public Storage is unethical from the top of the structure, this trickles down and creates a hostile environment. The only value in this business structure is profit. Stakeholders are given no consideration in the decision process.

Viewing 1804 - 1806 of 2,166 Reviews

Glassdoor has 2,197 Public Storage reviews submitted anonymously by Public Storage employees. Read employee reviews and ratings on Glassdoor to decide if Public Storage is right for you.