Public Storage reviews

3.1

44% would recommend to a friend

(2,166 total reviews)

Tom Boyle

63% approve of CEO

52% positive business outlook

Public Storage has an employee rating of 3.1 out of 5 stars, based on 2,166 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Public Storage employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

Reviews by job title

2K reviews
2.0
Jan 2, 2015

Unfriendly!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Conveniently located to a train station. Benefits and salary for corp. employees are pretty good.

Cons

The CEO has his fingers all over this company. No decisions are made without him knowing the situation. Executives feel their skills are not utilized as a result. For any employee, beware of politics. Within my first week there, a mid-level manager came to my office and warned me himself to be careful; I learned from The Godfather, and stayed away from him too. But he was right; the corp. employees are not very friendly nor are they very nice. If you can just do your job and go home, you'll be fine. Be ware too, that to take a holiday day off (e.g. 4th of July), you have to accumulate time like you would for a sick day or vacation day.

1.0
Jan 1, 2015
Recommend
CEO approval
Business Outlook

Pros

Good working hours and that is about all I can say about the company. I have met some very wonderful people that have become lifelong friends.

Cons

Upper management has forgotten all about the employees. They are greedy, close minded and demanding. They put on a big front for those that do not know and pretend to care about everyone. They hire those that cannot do their jobs or just want a check. We have to lie to the customers with everything we say to them. I feel less human for we are told what to say, how to say it. One star is 10 stars too many on rating this company.

1.0
Jan 1, 2015
Recommend
CEO approval
Business Outlook

Pros

Everyone in upper management at this company is a actor and liar. They lead you to believe this is a awesome company with a "family" culture, great benefits, and growth potential. Nothing could be further from the truth. Let's start with the job title - property or relief manager. A real manager makes decisions and has a paycheck that reflects this. At Public Storage they micromanage you, just about every outcome has been outlined already. If there is something that isn't covered don't think for yourself....call your District Manager if you want to keep your job. Relief managers start out making $9.50 (in Georgia) and with time might make as much as $12. The benefit of living in company sponsored housing sounds great but there is a catch. It's not completely free! If you live on site they lower your pay rate by a few dollars per hour. Sure, your rent is still inexpensive but now you are making almost minimum wage. Also when you separate from the company they expect you to move out in 48 hours which is added pressure on you mentally to do a awesome job. Growth potential is a joke because the ceiling is very low. As a relief manager you can become a property manager when a store becomes available. That's a .50 cent raise and a lot more responsibility, YEAH!. You may also be selected to be a new hire trainer or safety captain which pays about a dollar more each. Raises across the board are rare. The only way to make some real money ($70,000) is to be hired directly as a District Manager (or higher). This company does not promote from within which is the dumbest thing ever. The duties include 40+ collection calls a day, cleaning toilets, sweeping/mopping, unloading/counting inventory, pressuring customers to buy things they don't need, reading scripts word for word, and dealing with attitudes of your simple minded co-workers. The job functions alone (and individually) are not difficult however you will work alone 90% of the time and are expected to get everything done even though you can't leave the office for more than 15 minutes at a time. This job is a complete joke and a slave camp. I thought working for Walmart was bad but Public Storage takes the cake. All these "positive" reviews are fake and written by upper management. They likely check this site often and write great things to push down the negative feedback.

Cons

The benefits are decent. Medical coverage and you accumulate Personal Time Off.

Viewing 1816 - 1818 of 2,166 Reviews

Glassdoor has 2,197 Public Storage reviews submitted anonymously by Public Storage employees. Read employee reviews and ratings on Glassdoor to decide if Public Storage is right for you.