Public Storage reviews

3.1

44% would recommend to a friend

(2,166 total reviews)

Tom Boyle

63% approve of CEO

52% positive business outlook

Public Storage has an employee rating of 3.1 out of 5 stars, based on 2,166 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Public Storage employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

Reviews by job title

2K reviews
1.0
Dec 21, 2014
Recommend
CEO approval
Business Outlook

Pros

Good place to train in the self storage business. You learn about deceptive practices and how this company will con their customers.

Cons

Low pay, poor benefits, bad ethics on how to treat customers and employees. Overbearing managers who really don't care about anything except their own selves.

1.0
Dec 18, 2014

Dangerous working conditions

Recommend
CEO approval
Business Outlook

Pros

If you ever want to be a telemarketer, you'll get the skills here.

Cons

There are many reasons to stay away.#1.Not enough money to pay for even a modest living. #2.Dangerous working conditions. You work alone and when evening falls ,you have to walk perfect strangers down dark aisleways to look at units. #3. Nothing gets fixed in a timely manner. Golf carts are inoperable for months even years. #4.Your Bonus is based on ridiculous, unreachable numbers, that change whenever you start getting close to meeting them. #5. Every year the benefits are worse than the year before. #6. My last yearly raise was. 21 cents. I could say a lot more but, I hope I painted you a pretty clear picture.

4.0
Dec 17, 2014

Very decent employment...

Recommend
CEO approval
Business Outlook

Pros

We have a very supportive District Manager who works hard to help us with anything we need. Our district works well as a team and we have fun while working hard. They offer contests and other incentives on a regular basis for a little extra money in our pockets. They coach from a positive perspective. Nobody gets yelled at or embarrassed by management. We work independently and are not 'baby-sat'. We are trusted to run our stores and do the job. I always have plenty of PTO time to use and our DM does his very best to accommodate our needs. Not one person was 'let go' when the economy 'tanked' a few years ago. We all kept our 40 hours. If you don't like to work hard, this is not the job for you. Sometimes a lot is expected of us, but that works well for me. Some of the sites offer company apartments with paid utilities, which has saved me a great deal of money in living expenses over the years.

Cons

I don't have too many complaints about the job, except for the extensive paper-trail we are required to keep; and getting 'called in' like in other typical retail environments when people don't show for their shifts. I have never been pressured or required to do this, though. There can be a heavy work-load at times, so if you are looking to 'ride the clock', this is not the job for you. All-in-all, very solid job. I am grateful to the company for the opportunities they have given me during my employment here.

Viewing 1822 - 1824 of 2,166 Reviews

Glassdoor has 2,197 Public Storage reviews submitted anonymously by Public Storage employees. Read employee reviews and ratings on Glassdoor to decide if Public Storage is right for you.