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      Public Storage

      Engaged Employer

      Public Storage reviews

      3.1

      44% would recommend to a friend

      (2,166 total reviews)

      Tom Boyle

      63% approve of CEO

      52% positive business outlook

      Ratings by category

      3.6

      Diversity & inclusion

      3.1

      Work/Life balance

      3.0

      Culture & values

      3.0

      Senior management

      2.8

      Compensation and benefits

      2.8

      Career opportunities

      Public Storage has an employee rating of 3.1 out of 5 stars, based on 2,166 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Public Storage employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      5.0
      Nov 4, 2014

      Been happily working here full time for 2 years

      Property manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      On site apartment at most of the properties, majority of the time DM's and above tell the customers the same thing regarding policy. in my 14 years of working, this is one of my favorite jobs because you aren't micro managed and you don't have to worry about telling the customers one thing and your boss telling them something else.

      Cons

      The only con is that the call center and customer service tells the customers things that aren't accurate. Potential tenants are told to bring in the minimum to rent and then we have to inform them of the other security features.

      4.0
      Nov 3, 2014

      Become a storage expert today!

      Property manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Public storage is definately an Industry leader, very stable! Very customer service focus company ! Work a minimum of 38-40 hrs a week, independent work setting with opportunity to complete task and goals as a team! Gain great managerial experience Excellent benefits to include dental, vision + medical insurance. 401K plan is awesome. flexibl and paid vacation time... you will get a increase in pay after 6 months and opportunity to earn additional money through referral program and the annual bonus program that is in place. Rotating off days to give you flexibly with your personal life

      Cons

      Little to no opportunity for career advancement..only starts off with $9.50 .. bonus program is annually

      1.0
      Nov 3, 2014

      District Manager

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Stable company is all I can say for this section

      Cons

      Stable company that does not care about the customers or employees. For having over 1B in the bank they sure don't pay the hourly associates well. They continue to pull back bonuses and perks. DM has no personal life. Expectations are that the office phone rolls to the cell so calls are coming in at all hours. Especially before auctions as you get the last minute tenants wanting to play Let's Make A Deal instead of just paying what they owe Upper management truly does not care about the DMs and hourly associates. It is all about one more lock and one more insurance sale so the stock price will continue to go up...no matter what. There is a reason there is so much turnover. And those that have not left yet just have not found another position. It's is sad that a company his big can be so uncaring Just stay away

      Viewing 1840 - 1842 of 2,166 Reviews
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      ReviewsPublic Storage reviews

      Glassdoor has 2,197 Public Storage reviews submitted anonymously by Public Storage employees. Read employee reviews and ratings on Glassdoor to decide if Public Storage is right for you.