Public Storage reviews

3.1

44% would recommend to a friend

(2,166 total reviews)

Tom Boyle

63% approve of CEO

52% positive business outlook

Public Storage has an employee rating of 3.1 out of 5 stars, based on 2,166 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Public Storage employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

Reviews by job title

2K reviews
2.0
Sep 6, 2014

Think twice

Recommend
CEO approval
Business Outlook

Pros

You are generally your own boss, Apartments can very nice

Cons

You never get to leave your work and customers swill knock on your door at all hours and expect you to take care of them even on your day off. I have been followed by customers when I was walking. My life has been threatened numerous times due to auctions. You need to know verbatim presentation to customers. Once you move in they are very cheap at apartment repairs and some apartments are NOT NICE

1.0
Sep 1, 2014

Horrible

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Meet new people and ok hours

Cons

Long weeks. I have worked 7 and 8 days straight. Never get a Saturday off and very lucky if you get a Sunday off. You never know what you will be working from week to week. Lots of work and no consideration for a family. The buildings are falling apart and camera don't work. Never get recognized for anything you do. They always want more and more. They don't care about there employees because you can be replaced. If your a big boss like DM etc. Then you get great pay and weekends off. Always getting harassed by the customers. I personally have been threatened at least once a week. They don't care. In the end everything falls on your plate. I have never worked for a company that is so heartless. This is a temporary job. Don't get trapped. They make it sound good but everyone is a manager and there higher ups are from outside never within the company. So no chance to move up. If you love your family and don't want to get treated like crap on there shoe don't work here. Lots and lots of work for little pay. You must sale merchandise and push it on customers or get in trouble. They are all about money not customer service. Just a horrible company.

2.0
Aug 31, 2014

Not as promised

Recommend
CEO approval
Business Outlook

Pros

Properties are only open from 9 AM to 6 PM.

Cons

Tenants call at all hours day or night. Company does not appreciate your input nor results,"in appreciation for all your hard work, we are going to be giving all the district managers a Polo shirt at the sales conference" Your immediate supervisor, a RM or SDM, can make a bad job worse. For a company that made 1.8B in profit last year, fixing anything at the properties is next to impossible. All PS cares about is money, how to make it and they will pay as little as possible to keep it. Everyone in the company refers every complaint to the DM, but we are not empowered to make any adjustments to rent increases, delinquency, pricing, etc.

Viewing 1876 - 1878 of 2,166 Reviews

Glassdoor has 2,197 Public Storage reviews submitted anonymously by Public Storage employees. Read employee reviews and ratings on Glassdoor to decide if Public Storage is right for you.