Public Storage reviews

3.0

43% would recommend to a friend

(2,163 total reviews)

Tom Boyle

61% approve of CEO

51% positive business outlook

Public Storage has an employee rating of 3.0 out of 5 stars, based on 2,163 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Public Storage employee rating is 20% below average for employers within the Real Estate industry (3.8 stars).

Reviews by job title

2K reviews
3.0
Nov 9, 2009
Recommend
CEO approval
Business Outlook

Pros

pay is decent, hours can be very flexible, if you don't have a senior dm then you can run your district as you see fit

Cons

no time off, never a day off, you can't even get away when you're on vacation, no auto allowance or reimbursement, no company provided cell phone, none of the normal allowances most companies offer for using your own equipment, zero ability to reward PMs who deserve it, forced to turn in shitty evaluations for employees who break their necks, never enough money in the budget to pay the bills

1.0
Nov 4, 2009
Recommend
CEO approval
Business Outlook

Pros

Decent pay after stock starts to kick in. Benefits are ok for a single person. Lots of autonomy. Great multi-unit experience. Great facilities, security, safety management experience. Very liquid company.

Cons

Goals and expectations are very unrealistic. Corporate office is very disconnected from the field and have no idea what we do. Zero work/life balance and it gets worse the longer you are there. Regional Managers (your boss) do nothing except approve expense reports and have no purpose in the organization. The company has no idea what they want. Everything is pass/fail, with DMs set up for failure constantly. The audit process is the biggest farce I have ever seen that lacks credibility, relevance, and objectivity. The Property Managers are the most incompetant people with no skill-set, however the company expects results you would see from college graduates.

2.0
Jun 17, 2011
Recommend
CEO approval
Business Outlook

Pros

You're in charge of your own day-to-day tasks. Given mileage reimbursement for travel. Uniforms are paid for by the company. 401K eligible quickly. PTO accrues pretty fast. You get a manager title (it doesn't mean much, but you still have the title). The are quarterly bonuses. I liked the people I worked with and for. I had a good DM and pretty good PMs. Notes for DMs: You are the lifeline for your PMs. They need you. They work by themselves and they need good support. they pay is good for a DM (from what I know). You will definitely work for it though.

Cons

Pay isn't much. You aren't bonus eligible for six months. The company will change policies very fast and don't give the field adequate time to react. Often, they change things not just in theory but will even have time to get programers to change the system before they give their people a head's up about what's going on. Most properties do not have a location for you to eat lunch. You work alone most of the time. It doesn't feel very safe. There's no room for growth. You start as a PM and when you leave you'll be a PM. You will not be promoted any higher than that. It's all about the bottom line from the corporate side of things. What are you numbers? The "We Care" slogan applies more to the lower levels of the company, but they aren't given any power to do anything. There's a lot of turn over for property/relief managers. For DMs: Your PMs work 7 days a week. they need you 7 days a week. Tenants don't typically get to your level unless they are complaining. You will be dealing with the problems and the crazies.... Sorry, that's just how it is.

Viewing 2056 - 2058 of 2,163 Reviews

Glassdoor has 2,194 Public Storage reviews submitted anonymously by Public Storage employees. Read employee reviews and ratings on Glassdoor to decide if Public Storage is right for you.