Public Storage reviews

3.0

43% would recommend to a friend

(2,163 total reviews)

Tom Boyle

61% approve of CEO

51% positive business outlook

Public Storage has an employee rating of 3.0 out of 5 stars, based on 2,163 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Public Storage employee rating is 20% below average for employers within the Real Estate industry (3.8 stars).

Reviews by job title

2K reviews
4.0
Aug 2, 2017
Recommend
CEO approval
Business Outlook

Pros

Being a Relief Manager for Public Storage is way easier than I ever thought it would be. I'd worked in retail for about 5 years prior to moving to this company and I thought that with the title "Manager", I was really going to be moving up in skills and pay. Reality is, everyone that works there has a "Manager" title. Relief Manager is the bottom tier, followed by Assistant Manager (making approximately $15/hour) and then Property Manager, (making about $16/hour). You typically work with 1-2 other people during the day. It's an easy job especially if you're decent at talking with people, cleaning and being able to fulfill basic duties. This job is also great if you like to sit in an office for the majority of your day. Most days, it feels like I get paid to sit around and wait for people to come by which isn't terrible (but boring). Overall, laid back and easy environment. All shifts are 9:30-6pm on weekdays and 9:30-5 on weekends.

Cons

I find because this business deals with people's money, customers love to verbally abuse me when they're angry (I'm used to it though. Worked 5 years in retail and customer service already!). The District Managers are REALLY focused on getting reviews for their properties which can get annoying and frustrating. I find I'm bored a lot at this job and it just doesn't stimulate me enough most days.

2.0
Sep 10, 2012

Run Forest, Run...

Recommend
CEO approval
Business Outlook

Pros

The job is simple and there are no late nights.

Cons

Field employees are treated like idiots. There is no promotional opportunity at the Property Manager level. Most of the time, District Managers are sent to "train" with Property Managers who earn 1/3 the salary. Employee safety is a joke - the company spends more time "worrying" about your use of leather gloves to pick up a sharp object, but does nothing when a customer comes into your office and threatens you.

3.0
Jun 4, 2012

Not the best or worst job

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

apartment onsite for property managers cheap with utilities included and never work nights

Cons

It Takes forever for anything to get fixed and everything has to be approved by upper management. Role plays are expected for all communication with customers

Viewing 2086 - 2088 of 2,163 Reviews

Glassdoor has 2,194 Public Storage reviews submitted anonymously by Public Storage employees. Read employee reviews and ratings on Glassdoor to decide if Public Storage is right for you.