Public Storage reviews

3.0

43% would recommend to a friend

(2,163 total reviews)

Tom Boyle

61% approve of CEO

51% positive business outlook

Public Storage has an employee rating of 3.0 out of 5 stars, based on 2,163 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Public Storage employee rating is 20% below average for employers within the Real Estate industry (3.8 stars).

Reviews by job title

2K reviews
1.0
Jul 1, 2011

Run away!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The salary is good, restricted stock is excellent.

Cons

Too much faith in technology an dTV commercials at the expense of getting and keeping "the best and the brightest". It's created a fearful, paranoid and sycophantic culture at all levels of the company.

2.0
Jun 17, 2011
Recommend
CEO approval
Business Outlook

Pros

You're in charge of your own day-to-day tasks. Given mileage reimbursement for travel. Uniforms are paid for by the company. 401K eligible quickly. PTO accrues pretty fast. You get a manager title (it doesn't mean much, but you still have the title). The are quarterly bonuses. I liked the people I worked with and for. I had a good DM and pretty good PMs. Notes for DMs: You are the lifeline for your PMs. They need you. They work by themselves and they need good support. they pay is good for a DM (from what I know). You will definitely work for it though.

Cons

Pay isn't much. You aren't bonus eligible for six months. The company will change policies very fast and don't give the field adequate time to react. Often, they change things not just in theory but will even have time to get programers to change the system before they give their people a head's up about what's going on. Most properties do not have a location for you to eat lunch. You work alone most of the time. It doesn't feel very safe. There's no room for growth. You start as a PM and when you leave you'll be a PM. You will not be promoted any higher than that. It's all about the bottom line from the corporate side of things. What are you numbers? The "We Care" slogan applies more to the lower levels of the company, but they aren't given any power to do anything. There's a lot of turn over for property/relief managers. For DMs: Your PMs work 7 days a week. they need you 7 days a week. Tenants don't typically get to your level unless they are complaining. You will be dealing with the problems and the crazies.... Sorry, that's just how it is.

2.0
Jun 7, 2011
Recommend
CEO approval
Business Outlook

Pros

The hours are good, and you don't have anyone micro managing you. Most of the people I work with in my district are geat people. I've never had a problem getting time off when I needed it.

Cons

Public Storage wants little robots in their offices to speak their scripts and sell the over priced merchandise. Apparently the corporate office doesn't believe that there is a recession. You must sell a lock and insurance and set people up with Auto Pay when they rent whether they want it or not. We have a new contest running right now where the district manager and the regional manager get a trip to Hawai and the property managers who do all the work get a $100.00. Just think about that, you do all the work and get $100.00 bucks and your boss and his boss go to Hawai! Their pay raises are also a joke, their idea of a raise is a whole .25 or less, yes I said less.

Viewing 2101 - 2103 of 2,163 Reviews

Glassdoor has 2,194 Public Storage reviews submitted anonymously by Public Storage employees. Read employee reviews and ratings on Glassdoor to decide if Public Storage is right for you.