Public Storage reviews

3.0

43% would recommend to a friend

(2,163 total reviews)

Tom Boyle

61% approve of CEO

51% positive business outlook

Public Storage has an employee rating of 3.0 out of 5 stars, based on 2,163 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Public Storage employee rating is 20% below average for employers within the Real Estate industry (3.8 stars).

Reviews by job title

2K reviews
1.0
Apr 17, 2011
Recommend
CEO approval
Business Outlook

Pros

It's a job to take in a bad economy or if your in school. Other co-workers are hard working people who try very hard to play by Public Storage's ever changing rules.

Cons

Very low pay in regards to the work expected of you. Low budget benefits after 6 months of work?Relief manager must have reliable transportation and travel to 5-7 different sites roughly 10-25 miles away. So after paying for gas it's pretty much a min wage job with maximum stress. District Manager are basically the "real store manager", as manager don't have much power. Dealing with sketchy people in a unsafe work environment. Public Storage is all about covering their own, you know what's, they regular have all employees sign of on working safe at work. But seem to provide nothing towards a safe work environment for those same employees. No security onsite, they don't care about customer break ins because it just forces more customer to buy the overpriced locks out of fear. Bad Corporation, with sub standard wages for it's hard working employees out in the stores. To add insult to injury, they pay the call center employees $2-$4 an hour more to do basically 1/10th of what a Store Manager do. Greedy and dumb Corporation.

2.0
Apr 6, 2011
Recommend
CEO approval
Business Outlook

Pros

The best reasons to work at Public Storage is, if you like to work unsupervised and have the responsibility to manage your own location.

Cons

Some downsides of working Public Storage, is that you get paid only on the 7th and the 22nd of each month. Also you work as a security/IRS, where you have to make phone calls to DTM customers who don't make there monthly payments.

2.0
Apr 6, 2011
Recommend
CEO approval
Business Outlook

Pros

Decent pay but if you don't like strict structure, then do something else.

Cons

I worked there many years so my schedule was 7am-3pm so my calls were good. If you're new, your hours are late and the calls are not good. Very hard to get a good schedule and to get time off. Very difficult to get promoted. In order to bonus, you must take time off work because taking less calls will get you to the bonus level. Sounds weird but the less you're on the phone, your bonus chances increase. But now you must work less meaning you get paid less all in the hopes of getting a bonus which is still not guaranteed. Your schedule is lottery so no days and times are guaranteed.

Viewing 2107 - 2109 of 2,163 Reviews

Glassdoor has 2,194 Public Storage reviews submitted anonymously by Public Storage employees. Read employee reviews and ratings on Glassdoor to decide if Public Storage is right for you.