Work environment almost celebrates the very things one would avoid (from an HR standing). HR/open door/compliance reporting is a JOKE on a good day. The grapevine is the preferred method of information gathering for important decision making. Favoritism runs rampant and is reflected in relief manager movement (or lack thereof), as well as response time to calls for assistance. I've met both great and mediocre managers. The ability is there, but given the environment, the going belief is that you need to be this terrible, abusive wretch to be successful. Some of the bullying, lying and out right mistreatment of customers (simply because) leaves me disgusted. I can go on, and on, and on, but I think you get the idea. It takes Herculean efforts to force action against the "Preferred Few" or the hopelessly stuck that feel they can't find work elsewhere. I would advise folks to sell, donate or throw away whatever cannot fit where you are. The sadness of ridding yourself of those items is far less than the financial and emotional cost of the treatment that I've witnessed and the cost of having them go up for sale at auction anyway.