Public Storage reviews

3.0

42% would recommend to a friend

(2,163 total reviews)

Tom Boyle

62% approve of CEO

50% positive business outlook

Public Storage has an employee rating of 3.0 out of 5 stars, based on 2,163 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Public Storage employee rating is 20% below average for employers within the Real Estate industry (3.8 stars).

Reviews by job title

2K reviews
2.0
Oct 23, 2010
Recommend
CEO approval
Business Outlook

Pros

Was once a great company to work for, but now the only thing left is the hours. I do have a good bunch of people I work with.

Cons

If you want to work for little money, no chance of a raise because you've reached as high as you can go, learn new scripts every week, push locks, merchandise, an insurance on people, live in fear you will lose your job if your numbers aren't good every month then this is your place to work.

1.0
Oct 19, 2010
Recommend
CEO approval
Business Outlook

Pros

The hours are great!! You will never get more than 40 hrs because they would rather die then to pay overtime! Never work nights you work no later than 6 pm! Got to meet a lot of nice people who were the customers and a few nice coworkers.

Cons

Pay is terrible, THEY NEVER PROMOTE WITHIN!!! what kind of company would rather hire a district manager who managed several video stores than to promote a property manager who knows about storage???? Upper management tries there best to work with employees but corporate is always on their case to save money and cut costs. Employees are suppose to be a companies number 1 asset. at Public Storage they are known as their number one EXPENSE.

1.0
Sep 28, 2010

I came, I saw, I regret...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Truly interesting customers. Occasionally getting the feeling that you've helped make a life a little less stressful in some small way.

Cons

Work environment almost celebrates the very things one would avoid (from an HR standing). HR/open door/compliance reporting is a JOKE on a good day. The grapevine is the preferred method of information gathering for important decision making. Favoritism runs rampant and is reflected in relief manager movement (or lack thereof), as well as response time to calls for assistance. I've met both great and mediocre managers. The ability is there, but given the environment, the going belief is that you need to be this terrible, abusive wretch to be successful. Some of the bullying, lying and out right mistreatment of customers (simply because) leaves me disgusted. I can go on, and on, and on, but I think you get the idea. It takes Herculean efforts to force action against the "Preferred Few" or the hopelessly stuck that feel they can't find work elsewhere. I would advise folks to sell, donate or throw away whatever cannot fit where you are. The sadness of ridding yourself of those items is far less than the financial and emotional cost of the treatment that I've witnessed and the cost of having them go up for sale at auction anyway.

Viewing 2122 - 2124 of 2,163 Reviews

Glassdoor has 2,194 Public Storage reviews submitted anonymously by Public Storage employees. Read employee reviews and ratings on Glassdoor to decide if Public Storage is right for you.