Public Storage reviews

3.0

42% would recommend to a friend

(2,163 total reviews)

Tom Boyle

62% approve of CEO

50% positive business outlook

Public Storage has an employee rating of 3.0 out of 5 stars, based on 2,163 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Public Storage employee rating is 20% below average for employers within the Real Estate industry (3.8 stars).

Reviews by job title

2K reviews
3.0
Nov 9, 2009
Recommend
CEO approval
Business Outlook

Pros

pay is decent, hours can be very flexible, if you don't have a senior dm then you can run your district as you see fit

Cons

no time off, never a day off, you can't even get away when you're on vacation, no auto allowance or reimbursement, no company provided cell phone, none of the normal allowances most companies offer for using your own equipment, zero ability to reward PMs who deserve it, forced to turn in shitty evaluations for employees who break their necks, never enough money in the budget to pay the bills

4.0
Nov 5, 2009
Recommend
CEO approval
Business Outlook

Pros

Hours are great, and my District Managers have been very flexible for vacations/time-off, etc. Depending on your locale, the bonus structure is pretty good. Apartments are decent, and the total compensation package is acceptable if you have another earner in the family. For the most part, it's a low-stress job, with the occasional flare-up of craziness here and there. I get along great here with my bosses and they make me feel like I'm doing a good job. It does not necessarily result in higher pay, but it's nice to be told that you're appreciated, too.

Cons

Once you understand the corporate model, it's not so bad. You have to understand that the top level of the corporate chain makes the most money. The bottom, well, doesn't. And yes, they are also very out of touch with our everyday tasks and customer interactions. As most of the other reviews state, once you hit the top PM position, there is little if no chance for promotion. Goals are based on things that are out of the managers' control, such as customer behavior, payment history, etc. It's not a job I will be keeping for much longer, but I have been here a few years and I can honestly say that it is the easiest job I've ever had. That being said, the laziness and lack of drive of fellow managers make it difficult to feel like you're better than they are. I would like to move up in this company and ultimately the lack of advancement is what will cause me to leave. DMs have the closest relationship with property staff, but have so very little flexibility in rewarding them.

1.0
Nov 4, 2009
Recommend
CEO approval
Business Outlook

Pros

Decent pay after stock starts to kick in. Benefits are ok for a single person. Lots of autonomy. Great multi-unit experience. Great facilities, security, safety management experience. Very liquid company.

Cons

Goals and expectations are very unrealistic. Corporate office is very disconnected from the field and have no idea what we do. Zero work/life balance and it gets worse the longer you are there. Regional Managers (your boss) do nothing except approve expense reports and have no purpose in the organization. The company has no idea what they want. Everything is pass/fail, with DMs set up for failure constantly. The audit process is the biggest farce I have ever seen that lacks credibility, relevance, and objectivity. The Property Managers are the most incompetant people with no skill-set, however the company expects results you would see from college graduates.

Viewing 2137 - 2139 of 2,163 Reviews

Glassdoor has 2,194 Public Storage reviews submitted anonymously by Public Storage employees. Read employee reviews and ratings on Glassdoor to decide if Public Storage is right for you.