Public Storage reviews

3.0

42% would recommend to a friend

(2,163 total reviews)

Tom Boyle

62% approve of CEO

50% positive business outlook

Public Storage has an employee rating of 3.0 out of 5 stars, based on 2,163 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Public Storage employee rating is 20% below average for employers within the Real Estate industry (3.8 stars).

Reviews by job title

2K reviews
1.0
Aug 5, 2009

You can do better

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Set schedule, ease of time off requests

Cons

Upper management, want lots from employees and not willing to increase pay or better benefits

3.0
Jul 17, 2009
Recommend
CEO approval
Business Outlook

Pros

I was able to learn much about how numbers and how ranking worked on a corporate level, something I will be able to use in all future jobs. I had much more customer interaction on this job then I did with prior employment, both in person and over the phone. I also liked that management wasn't constantly breathing over my shoulder at every second of the day and gave me a little freedom to make my own decisions with how I ran my property. If you are a self motivator then the job is good as you are often alone several times a week. Pay isn't great but you ca survive on it and the quaterly bonus can be pretty generous.

Cons

The medical benefits are great if you rarely get sick. There is no room to advance as Public Storage does not promote from within past being a Property Manager. Upper management respect for their workers fluccates based on the kind of numbers your store is pulling in and many of the tactics used for raising numbers are dishonest to the customer. There is little to no employee loyalty. It is also very hard as a property manager to take care of any facility problems (gate malfunctions, potholes, leaks) as Public Storage fights tooth and nail to not allot much of a quaterly budget in property maintence. Most problems that occure can take up to months to resolve. Being that we are on the higher end of the spectrum as far as pricing is concerned, you think we would at least be able to fix problems more efficantly. This is also the only job I have had that did not pay overtime for Sundays and holidays.

3.0
Jul 7, 2009

Enjoyed working there

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The job is flexible and you mostly work by yourself with no body looking over your shoulder telling you what to do.

Cons

Some customers didn't pay their bills and then got upset when we followed the contract and sold their goods. Some District Managers didn't communicate well.

Viewing 2146 - 2148 of 2,163 Reviews

Glassdoor has 2,194 Public Storage reviews submitted anonymously by Public Storage employees. Read employee reviews and ratings on Glassdoor to decide if Public Storage is right for you.