Public Storage reviews

3.0

42% would recommend to a friend

(2,155 total reviews)

Tom Boyle

62% approve of CEO

50% positive business outlook

Public Storage has an employee rating of 3.0 out of 5 stars, based on 2,155 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Public Storage employee rating is 20% below average for employers within the Real Estate industry (3.8 stars).

Reviews by job title

2K reviews
1.0
May 10, 2014
Recommend
CEO approval
Business Outlook

Pros

Great Salary for DM's and above Some of the people you work with are very nice, but only some. I cannot come up with any more Pros.

Cons

Property managers are paid poverty wages Around 20 scripts that have to be memorized word for word HR asked several new DM's to write reviews to raise the approval rating. That in itself is just poor. Leadership is just awful and they lie, cheat and steal and yet you cannot say a thing or you will lose your job. Gossip is out of control. This company lacks integrity all the way through the CEO

5.0
Apr 26, 2019

Great company!

Recommend
CEO approval
Business Outlook

Pros

Company is 100% clear and realistic with expectations. Generous bonus packages. Overall, a great job to experience managing multi-unit functions without working late nights/weekends.

Cons

Some domains of the business have shared responsibilities between Operations and Facilities that are not effectively handled. The back and forth does not consistently permit the quickest resolution(s). Note - there have been great improvements in this area and I'm confident the recent changes will continue to help reduce DM workload in this area.

2.0
Apr 27, 2015

District Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you really need a job this may be a fit for you. As a district manager you will have limited flexibility in your schedule. The bonus program can be up to 32K per year although it's highly unlikely you will do well for consecutive years in the same market.

Cons

Most companies view their people as the largest asset, not this one. Turnover at the District Manager level and Property Manager position is very high. As a district manager, you will have zero work life balance. You will be micromanaged as if you didn't know the meaning of the word prior. You will have almost no authority to make decisions on behalf of your employees or customers. Goal setting is based on beating the previous year, it's extremely difficult to succeed multiple years in the same territory. District Managers conduct lock cuts, auctions, coordinate repair and maintenance, conduct a large portion of the HR hiring process, handle the majority of customer service issues. You're always on call and your phone can and will be ringing 7 days a week at all hours. The issue being is your compensation and review is tied to sales management in which you have no time for. Probably the worst aspect is the treatment and pay of the property managers. The expectations put forth on them is well above the pay scale.

Viewing 22 - 24 of 2,155 Reviews

Glassdoor has 2,186 Public Storage reviews submitted anonymously by Public Storage employees. Read employee reviews and ratings on Glassdoor to decide if Public Storage is right for you.