Question 1

Is Publix a good company to work for as a Customer Service Representative CSR?

Accepted Answer

Customer Service Representative CSR professionals working at Publix have rated their employer with 4.5 out of 5 stars in 16 Glassdoor reviews. This is a higher than average score with the overall rating of Publix employees being 3.7 out of 5 stars. Search open Customer Service Representative CSR Jobs at Publix now and start preparing for your job interview by browsing frequently asked Customer Service Representative CSR interview questions at Publix.

Question 2

Does Publix pay Customer Service Representative CSR employees well?

Accepted Answer

Customer Service Representative CSR professionals rate their compensation and benefits at Publix with 4.3 out of 5 stars based on 16 anonymously submitted employee reviews. This is 17.7% better than the company average rating for salary and benefits. Find out more about Customer Service Representative CSR salaries at Publix.

Question 3

How happy are Customer Service Representative CSR professionals working at Publix?

Accepted Answer

95% of Customer Service Representative CSR employees at Publix would recommend their employer to a friend. This rating has increased by 129% in the past 12 months. Customer Service Representative CSR professionals have also rated Publix with a 4.9 rating for work-life-balance, 4.9 rating for diversity and inclusion, 4.4 rating for culture and values and 4.5 rating for career opportunities.

Question 4

What are the top reviewed jobs at Publix?

Accepted Answer

Cashier (2935), Deli Clerk (1533), Customer Service Staff (852), Grocery Clerk (812), Produce Clerk (685), Sales Associate/Cashier (512), Front Service Clerk (492), Customer Service Representative (464), Pharmacy Technician (431), Bakery Clerk (427), Customer Service (396), Front Service Clerk (Bagger) (332), Customer Service Associate (292), Part Time Cashier (262), Stock Clerk (237)

Question 5

What are the pros of working at Publix according to real employee reviews?

Accepted Answer

"Great benefits if you work full time and they do a lot for the community (5K runs for charity)." ((in 2143 reviews)); "People with certain personalities that are upbeat and smile while hiding their pain make it great." ((in 856 reviews)); "The hours are flexible and they are willing to working with school and other job schedules." ((in 778 reviews)); "Great coworkers and nice to get compliments" ((in 657 reviews)); "The managers at most stores try to work with their employees regarding flexible schedules and over all how they can help their employees." ((in 553 reviews))

Question 6

What are the cons of working at Publix according to real employee reviews?

Accepted Answer

"Bad management NO support during rush times and ASM yells at you because of their poor lack of scheduling associates or unwillingness to help out." ((in 1340 reviews)); "Managers can be bad and stressful" ((in 948 reviews)); "Bad upper management means trouble for entry level and even department managers." ((in 124 reviews)); "Raises are small and take years to reach what you would call a living wage unless you make it into management" ((in 121 reviews)); "Catty behavior and they play favorites." ((in 107 reviews))

Publix

Publix Customer Service Representative CSR reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

My awesome time at Publix

Good Job and possible career

Great company

Jobs at Publix

Publix reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Publix reviews FAQs

Jobs at Publix