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Purpose Financial

Engaged Employer

Purpose Financial reviews

3.4

54% would recommend to a friend

(63 total reviews)
avatar

Jessica Rustin

86% approve of CEO

60% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.6

Culture & values

3.6

Work/Life balance

3.2

Senior management

3.0

Career opportunities

2.9

Compensation and benefits

Purpose Financial has an employee rating of 3.4 out of 5 stars, based on 63 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Purpose Financial employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Ratings by demographic groups

Reviews by job title

63 reviews
2.0
Feb 18, 2024

OK. Terrible 401k match, looking to go online 100%

Store manager
Recommend
CEO approval
Business Outlook

Pros

Core of store managers are great to work with.

Cons

Corporate management is out of touch with what it takes to run a customer-facing business. DDOs are hired with no knowledge of how to do loans, the core of the business, so store managers can only call other store managers for help. The DDO tells you what to do, but can’t do it themselves. This leads to credibility issues. 401k match is an embarrassing 2.5%. 4% was the lowest I ever saw before working here.

1.0
Jul 19, 2023

Bad management and floundering leasership

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Not many other than the benefits. Had to get out of that place.

Cons

Too many to list. VP positions don’t know how to manage things nor train team members nor communicate

2.0
May 16, 2022

Has become a toxic company to work for

Senior manager
Recommend
CEO approval
Business Outlook

Pros

Co-workers are great and supportive

Cons

Upper management are uncaring and do not practice work-life balance for their employees. Upper management do not follow the company policies or ensure that their decisions are not putting the company at risk

avatar
Purpose Financial Response
4y
Thank you for taking the time to provide feedback about your employment with Purpose Financial. We appreciate your feedback and suggestions. It is concerning to hear you feel that the work schedule and workload were too much. Each region is different regarding the number of staff for individual centers based on population and number of current customers. We evaluate each center to make sure it is functioning at optimal performance. However, if you feel the hours were unreasonable, we would like to know more to address the issues. You can reach out to our Employee Relations team at 1-888-801-7533. Thank you again for your feedback, and we will take your suggestions into consideration.
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ReviewsPurpose Financial reviews

Glassdoor has 66 Purpose Financial reviews submitted anonymously by Purpose Financial employees. Read employee reviews and ratings on Glassdoor to decide if Purpose Financial is right for you.