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Pyramid Global Hospitality

Engaged Employer

Pyramid Global Hospitality reviews

3.3

57% would recommend to a friend

(324 total reviews)

Warren Fields

64% approve of CEO

50% positive business outlook

Pyramid Global Hospitality has an employee rating of 3.3 out of 5 stars, based on 324 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Pyramid Global Hospitality employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

324 reviews
4.0
Mar 2, 2017

Barista

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Relatively easy job that is worth the money. Great to work at while in School.

Cons

Management can be hard to deal with and they have communication troubles with each other. Workplace seems to breed problems throughout the workforce. Very corporate feeling.

1.0
Jan 27, 2017

REAL REVIEW BY REAL EMPLOYEE

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They mandatory "Care Rally's" where they raffle off prizes such as TV's, tablets and gift cards. The idea is nice but doesn't make up for the overwhelmingly negative experience they bring.

Cons

They took over the hotel and forced the entire sales team to start working 50 hour work week while only paying them for 40 hours. They stated that the money would be made back up in "your incentives", didn't amount to anything more than a $100 visa gift card. Their culture is to make you work more and when people leave (not just one or two) instead they force you to take up their additional responsibilities all while maintaining you don't go over on your hours with constant email notifications of your current time sheet because "we can't afford to pay you overtime". Forced majority of the hotel's staff to take PTO during Thanksgiving even though the majority didn't have PTO to spend because Pyramid had just taken over in October - most of the staff didn't receive full pay checks that week due to the forced shutdown. Five people have left the sales department since Pyramid has come in and they haven't hired anyone - yet they complain about missed calls and low room occupancy, we're understaffed folks. All in all Pyramid has proven to be the worst company I've ever worked for. They take care of their own - those who they brought in - and their actions show that they can care less about the people who've been at this hotel for YEARS. They've lost a lot of valuable knowledge both client and market wise by essentially running people into the ground. DO YOURSELF A FAVOR AND DO NOT TAKE THE JOB. I PROMISE YOUR SANITY WILL THANK ME/YOU FOR IT.

2.0
Jan 24, 2017
Recommend
CEO approval
Business Outlook

Pros

Treats new hires like royalty with outrageous salaries Fair pay for new hires Excellent training program Great incentives for bonuses

Cons

Poor communication No raise for current employees doing the same job as new employees making 2x the salary Empty promises

Viewing 268 - 270 of 324 Reviews

Glassdoor has 333 Pyramid Global Hospitality reviews submitted anonymously by Pyramid Global Hospitality employees. Read employee reviews and ratings on Glassdoor to decide if Pyramid Global Hospitality is right for you.