Q-Centrix reviews

4.0

80% would recommend to a friend

(194 total reviews)
avatar

Milton Silva-Craig

94% approve of CEO

72% positive business outlook

Q-Centrix has an employee rating of 4.0 out of 5 stars, based on 194 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Q-Centrix employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

Reviews by job title

194 reviews
2.0
Jun 12, 2023
Recommend
CEO approval
Business Outlook

Pros

Flexibility with assignments, remote work

Cons

Highly skilled applicants only, no training, rates continued to decrease, inaccurate analysis used to determine case pay rates, CEO unwilling to retain those who express valid concerns regarding comparable pay rates in this profession, high turnover rates.

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Q-Centrix Response
2y
Thank you for taking the time to share your thoughts about your experience at Q-Centrix. We highly value feedback from current and former team members as it provides us with the insights to continuously improve. I'm pleased to hear that you found value in the flexibility of assignments and our remote work environment. Providing our team with a supportive and flexible work environment is a priority for us. However, we take your concerns about compensation seriously—as we know pay is critical to our team members’ lives and their work experiences. Hopefully, I can provide some clarity here to ensure a clearer understanding of our model. Our compensation structure is carefully designed to be both performance-based and data-driven, ensuring that team members are compensated fairly and competitively for their work. We believe in rewarding accuracy and efficiency while maintaining an equitable pay scale. To achieve this, we conduct comprehensive reviews of the standard minutes for each case type, and we benchmark our target pay rates against industry standards to ensure competitiveness and attract and retain top talent. I hope this helps offer some clarity. That said, if you have any specific questions or concerns about your experience, please don’t hesitate to reach out to me directly. We wish you the best in your future endeavors. Sincerely, Eve ehersh@q-centrix.com
2.0
Jun 12, 2023
Recommend
CEO approval
Business Outlook

Pros

remote work from home; somewhat flexible

Cons

Quality of work has declined in past 2 years Way too many "leader"

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Q-Centrix Response
2y
Thank you for sharing your feedback and your contributions to Q-Centrix. We're happy to hear that you enjoyed the remote and flexible environment. We deeply value quality improvement and have structured our team and solutions accordingly. In fact, we are dedicated to delivering the best of the best to our partners and effectively supporting our team members along the way--as evidenced by our high accuracy standards, comprehensive quality and data integrity program, and high hospital partner and team member net promoter scores. As such, we take your concern seriously and are open to specific feedback should there be something in particular you'd like to connect on directly. I'm always happy to connect. Feel free to email me at eve.hersh@q-centrix.com We wish you the very best in your next chapter. Best, Christina
5.0
May 31, 2023
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule, laid back work environment. Decent pay

Cons

Balancing getting work/life at home around task deadlines

Viewing 79 - 81 of 194 Reviews

Glassdoor has 200 Q-Centrix reviews submitted anonymously by Q-Centrix employees. Read employee reviews and ratings on Glassdoor to decide if Q-Centrix is right for you.