You earn you paycheck, by overworking yourself. They will hire you thru an agency and most likely have to wait months before making you and offer, then they will offer you less money than the agency. They don't care about your work-life balance. Is all about their service levels. If you request time off, it's never approved. Lots of politics in a call center environment. Lots of changes from top management, you would have to ask for permission to go to the restroom. No joke. They might tell you to wait for your break, and they would change your breaks and lunches at their advantage; and if you are not required to have a license of some sort, your job will probably will be outsourced.