Is QTS a good company to work for?

QTS has an overall rating of 4.5 out of 5, based on over 520 reviews left anonymously by employees. This rating has increased by 3% over the last 12 months. 87% of employees would recommend working at QTS to a friend and 94% have a positive outlook for the business. The best reviews about QTS have been left by employees working as Account Executive , Sales and Project Manager .

Does QTS pay their employees well?

According to anonymously submitted Glassdoor reviews, QTS employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at QTS. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at QTS?

87% of QTS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated QTS 4.3 out of 5 for work life balance, 4.5 for culture and values and 4.4 for career opportunities.

What are the top reviewed jobs at QTS?

Account Executive (18) , Sales (14) , Manager (12) , Project Manager (11) , Critical Operations Technician (8) , Data Center Technician (8) , Systems Engineer (6) , Director (5) , Critical Environment Supervisor (4) , Critical Environment Technician (4) , DCIM Engineer (4) , Intern (4) , Sales Representative (4) , Senior Account Executive (4) , Senior Accountant (4)

What are the pros of working at QTS according to real employee reviews?

"Hire great people that truly care about the customer and each other." ((in 55 reviews)); "Benefits are good" ((in 29 reviews)); "The pay is good and plenty of OT possibilities." ((in 19 reviews)); "The teams and individuals at an engineering level and below are great to work with and very family oriented." ((in 17 reviews)); "I have been with QTS for quite some time and find that it is a great company to work for that promotes work life balance at all times." ((in 13 reviews))

What are the cons of working at QTS according to real employee reviews?

"It’s saddening to see the amount of QTS employees that resigned because of bad management." ((in 22 reviews)); "To my knowledge, upper management really has not done anything about that, which does not surprise me since they did nothing about the other departments that had similar turnover." ((in 16 reviews)); "Leadership from directors and above is abysmal and managers and frequently being forced to run their operations by the seat of their pants with virtually no support" ((in 10 reviews)); "There is limited work from home options." ((in 9 reviews)); "CEO is all about family." ((in 6 reviews))

What are employees saying about QTS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about QTS layoffs and their outlook for job security at QTS in 2026.

What are the top reviewed QTS locations?

Suwanee , Atlanta , Ashburn , Overland Park , Irving , Jersey City , Dallas , Duluth , Richmond , Chicago , Dulles , Washington , Sacramento , San Francisco , Santa Clara , Manassas , San Antonio , Cedar Rapids , Sandston , Sterling , Kansas City , New York , Phoenix , Fort Worth , Miami , Newark , Parsippany , Salt Lake City , Arlington , Chantilly

QTS reviews

4.5

87% would recommend to a friend

(500 total reviews)

David Robey and Tag Greason

93% approve of CEO

94% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (500 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

QTS has an employee rating of 4.5 out of 5 stars, based on 500 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The QTS employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

500 reviews

4.0

May 15, 2018

Facility electrician

Recommend

CEO approval

Business Outlook

Pros

Hired to work on Swing shift

Cons

Management suddenly cancelled swing shift

QTS Response

8y

Thank you for your review. Sometimes our business demands change and as a result, we have to adjust our schedules and shift. Thank you for all you do to make QTS a great place to work! I truly appreciate how hard our facilities teams work to ensure we're able to deliver on our promises. Ken Elkington, VP Facilities, Western Region

2.0

May 15, 2018

Dysfunctional and lacking of true leadership

Dco

Recommend

CEO approval

Business Outlook

Pros

*Very community services oriented *Open about being aware of compensation interests *Adequate medical/dental/vision benefits *Good PTO earnings model *Good people that work hard below the director level

Cons

*Pay for hourly employees is well below market based on the research performed through JOLACs, but QTS has not made any efforts to adjust hourly employees compensation to be competitive *Leadership from directors and above is abysmal and managers and frequently being forced to run their operations by the seat of their pants with virtually no support *Executives rarely listen to the feedback provided by the teams as to areas where improvements are needed and cross department support is lacking *With the purchase of Carpathia, a north vs south attitude has developed which has caused many operational challenges with following processes or required procedures *Teams that are in desperate need of additional support are told to work harder with less *Director and above leadership is focused solely on new revenue and constantly ignore the challenges of existing clients until the revenue is at risk *Training for new employees is extremely unorganized and lacks virtually any true content unless it is identified and provided by peers of the new hire

QTS Response

8y

As we continue to grow and improve in our approach to foster a great environment at QTS, consistent, honest, and motivating feedback is essential. Thank you for recognizing that we do have good people working and making an impact at QTS. To provide our teams with continuous opportunity and growth, we have hired a new VP of Learning and Development who is focused on identifying training and development plans that align with the needs of our business units and teams in those areas. We also continue to perform market analysis and compensation studies to ensure that our compensation practices are competitive, fair, and equitable. Setting strategic goals and measurable KPIs will continue to be part of our performance management process and consistent follow up as well as accountable conversations are key to success! -Dave Murray, VP of Facilities, Eastern Region

3.0

May 14, 2018

System engineer

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

It is a great place to work

Cons

Too many executives positions in the company

QTS Response

8y

I agree, QTS is a great place to work!! We recently completed a project to better align our structure at all levels of the organization. I'd be happy to discuss in more detail. Let's chat! -Shweta Bhatia, VP of People Services Operations

Viewing 334 - 336 of 500 Reviews

Jobs at QTS

Technical Customer Service Representative - OSC (First Shift)

Suwanee, GA

View job

Community Engagement Liaison-2

Salem, Clearfield, PA

View job

Critical Operations Associate

Critical Operations Associate

Pre-Development Project Manager

QTS

QTS reviews

Company ratings over time

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Reviews by job title

Facility electrician

Dysfunctional and lacking of true leadership

System engineer

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