QTS reviews

4.4

86% would recommend to a friend

(498 total reviews)
avatar

David Robey and Tag Greason

92% approve of CEO

93% positive business outlook

QTS has an employee rating of 4.4 out of 5 stars, based on 498 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The QTS employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

498 reviews
5.0
Dec 29, 2018
Recommend
CEO approval
Business Outlook

Pros

I feel empowered to support my customers. I have a great operations team supporting me to help keep the promises I make. Any company can speak of customer service but the QTS team earns industry leading Net Promoter Scores when we pull together to support our customers in their time of need. (Turning up a new customer overnight, going off site to support them at a competitors colo because they can't trust to ask that ops team to perform the task at hand, providing compliance documentation at a moment's notice during an impromptu audit) these are just a few examples where the team shines.

Cons

Often described as the best kept secret by channel partners and customers. QTS need to better market our reach and capabilities to become more of a household name and develop brand recognition.

5.0
Dec 28, 2018

Great People, Great Company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

As with all great companies QTS focuses on two areas more than anything else - its people and its customers. On the people side QTS takes great care to hire talented people who have a strong drive to be at their best every day. From the CEO down through all levels of the organization there is a dedication to pushing ourselves to perform for each other and our customers. For those that show competence and dedication consistently there are opportunities for advancement and career growth all over the place. On the customer side our NPS score says it all. We are consistently the top rated data center company, bar none, by a factor of more than two. That third party verified metric can only happen when QTS employees are completely dedicated to providing a great customer experience - from sales through implementation through ongoing service once installed. QTS is doing things the right way.

Cons

None that I can think of

5.0
Dec 26, 2018

Great Company to work for

Recommend
CEO approval
Business Outlook

Pros

Leadership, upward mobility opportunities, friendly environment, benefits, work/life balance, World Class Organization to work for,

Cons

None that I can think of that would be too difficult to just deal with

Viewing 475 - 477 of 498 Reviews

Glassdoor has 518 QTS reviews submitted anonymously by QTS employees. Read employee reviews and ratings on Glassdoor to decide if QTS is right for you.