QTS reviews

4.4

86% would recommend to a friend

(498 total reviews)
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David Robey and Tag Greason

92% approve of CEO

93% positive business outlook

QTS has an employee rating of 4.4 out of 5 stars, based on 498 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The QTS employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

498 reviews
1.0
Jan 20, 2023

Terrible culture and morale

Recommend
CEO approval
Business Outlook

Pros

Federal holidays are paid time off, 401k, hires a lot of veterans and potential sabbatical after 5, 10, and 15 years

Cons

The management team is a serious issue. Three C-levels “left” in 2022 among several individuals in upper management. It’s a boys club of white men running the company. Lots of forced prayers at company events. Everything that created the company purchased by Blackstone has gone down the toilet. It is not powered by people. The morale is at an all time low because employees are not allowed to work remotely even if it’s a desk job. Employees get 52 days a year to work remotely and are required to log those days in advance and management runs badge access records against those logged days at home. This company doesn’t value work life balance or family. You are expected to always be available 24-7 no matter the circumstances from PTO, evenings or weekends. DO NOT WORK HERE

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QTS Response
3y
QTS appreciates all perspectives and values feedback so that we can improve, fill gaps and ensure our employees have the right, factual information. As you note, QTS offers a strong benefit program including sabbatical programs, 11 holidays per year including MLK and Veterans Day, PTO, volunteer and work from home days and continue to enrich many programs every year to ensure we are fostering a culture that aligns with QTS core values. Part of our core values also includes succession planning and development which we were able to support through a couple of transitions within our C-Suite and leadership teams in 2022. Blackstone has been an accelerator for our business and with that, our employees must be agile, supporting the changes in the business so that we can all share in the success as we grow In fact, QTS is the top performing company within their portfolio of hundreds of companies! Increasing our aperture of candidate pipeline continues to be a priority for QTS and we are proud that we are on par with our competitors and our industry in terms of demographics as you suggest. We know we have work to do and are committed to doing so through our existing talent pipelines and new partnerships. Our ERGs will also be instrumental in supporting this initiative.
1.0
Apr 12, 2016
Recommend
CEO approval
Business Outlook

Pros

Free coffee. Some good and smart people. But that's about it.

Cons

Everything! Mainly management has made an environment that if you speak up, or want to learn more, YOU WILL be fired. Everyone is afraid of working outside the box. The company hires people out of technical school and these people think that they are hot stuff.

1.0
Feb 16, 2017

This company is a joke......score ZERO!!!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some of the employees are intelligent.

Cons

Read, take heed! Knowledge is Power! SCORE = ZERO!!! All the negative reviews are absolutely the truth! Dog N Pony Show, Wolf in sheep's clothing..this is the reality of what happens at QTS. The negative reviews are bc former employees aren't angry or jaded by this BS company, but need convey to others to STAY AWAY!! Management is so bad, if an employee is smart, creative and has great suggestions -they will be terminated.If you are ambitious, college educated or smarter than your manager -you WILL BE SHOWN THE DOOR! Mgmt will actually make up reasons to fire employees when they stand up for what's right! lManagers and directors here allow their lily white employees to come in late -you are clocked if you are darker than paper. If you point out the unfair treatment from mgmt -you will be terminated. If you are darker than lily white paper - you will NOT be promoted. Also, managers here will pull badge reports on employees that are darker and have more pigment than paper. QTS doesn't value diversity-they operate as if it is 1967 and affirmative action doesn't exist! Please tell me you see problems with this?? This regime is run by the good ol'boy network and alt-right that want to "PRAISE THE LORD" in the All Hands meeting. QTS is publicly traded company yet begin meetings by leading with prayer? Do you see any problems w/this yet? There are employees that have been w/ the company 7-15 yrs that have NOT and will NOT be promoted under this regime. Do you see any problems yet? Keep reading. QTS doesn't own, manufacture or create any security, cloud or storage products -they attempt to resell vendor products which customers DO NOT BUY. What AWS or Open Stack? AGAIN NO PRODUCTS! Talking to mid-level management and directors at this company is pointless - you will receive more feedback from a DOG than this mgmt team. Nepotism runs rampant at a publicly traded company -do you see any problems w/ this? If you are the daughter-in-law of the VP - your new title DIRECTOR. If you are the cousin of the CEO -your new title CFO. If you are a church friend of the CEO -your new title -HR Director. Do you see any problems with this? If you don't agree with the dog n pony show - you will FAIL here. If you aren't a snitch, backstabber, or flat out BUTT KISSER all day LONG -you will FAIL here. If you report your manager to HR -the HR department will call your manager immediately and tell them what happened! DO YOU SEE ANY PROBLEMS WITH THIS?? There are employees that will run and tell management to remove individuals from an account bc there's a "conflict of interest" REALLY? Do you see any problems with this? The largest airline in Atlanta decided to take their business to a competitor bc they could see through this DOG N PONY SHOW! If you have no opinion, can kiss butt, keep your head down, just nod and agree -SCARED to run from this place -you will do well here.You have to see the WOLF for what he truly is as he's coming towards you - with that fake smile. Please don't believe that this company has an "open door" policy - if you speak out against your manager, director or VP - you will be FIRED!! Mgmt doesn't actually practice all the BS training they try to preach and force employees to attend. If you listened to the trainer - wouldn't you actually listen to your employees? Do you see any problems w/this? If you are between the ages of 50-68 YOU WILL DO WELL HERE bc this is your last RODEO!! This company isn't a technology company - it's a REIT. They DON'T have any ground-breaking technology - they ask in meetings "why are so many employees leaving us?" Here's a tip: bc this isn't a TECHNOLOGY COMPANY this is a REIT! Don't work here the WOLF in sheep's clothing is an accurate depiction of daily life at QTS. If you want to be valued -look elsewhere. These reviews are written by real people, not marketing firms and if you see positive reviews, those are written by HR. The pay is 30-40% lower compared to other companies. Please take heed! Knowledge is Power! All the 5 stars posted in the last 2 months were written by the alt-right managers, directors and HR department that drink the company Kool-Aid to boost their Glassdoor rating.

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QTS Response
9y
The main problem we see here is that there is little factual information in this review. We have many instances of people who are willing to work hard, are motivated by challenging themselves to learn more and take on new opportunities who have moved up in this company – some all the way to VP and above positions. As a publically traded company, there are no secrets in the fact we are a REIT. We own and operate world-class data centers with best-in-class customer service provided by employees who love this brand and care about our customers. We pride ourselves in creating a culture of excellence and integrity. We’re sorry you didn’t feel comfortable within this culture and wish you the best in your future endeavors. Don Swartz Sr. VP Operations & Technology
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Glassdoor has 518 QTS reviews submitted anonymously by QTS employees. Read employee reviews and ratings on Glassdoor to decide if QTS is right for you.