QTS reviews

Thank you for your review. As a mid-level leader here at QTS, I appreciate your points. As always, I can assure you we are focused on keeping our finger on the pulse of the industry and doing what is right for our current and prospective customers. Given you spent time here... you know we are fanatical about customer experience; and while “management” is sometimes necessary (I don’t know your specific circumstances), we will continue to make decisions based on maintaining our status as the industry leader in uptime and unprecedented customer service. Eric Jacobs - EVP Sales, West

Thank you for taking time to tell your QTS story. As a leader in operations, I can attest to many of your concerns. I want to assure you we are working on these through our Employee Value Proposition and our Performance Management cycle, to name a few. Accountability and communication are important in driving the kind of behavior we want to see in our leaders and fellow QTSers, and we are starting to see some real progress in these areas. Thank you for driving the conversation and behavior on your own team, and for holding us accountable to create a strong, collaborative work environment. Don Swartz, SVP, Operations & Technology