QTS reviews

Very poor work-life balance. Employee burn-out is rampant among the site operation team members. So much so, that it has become normalized and expected from the site managers down. The first rule of the operations team is that we don't talk about the low staffing, fatigue, and burn-out. We are expected to keep pushing forward with little regard to physical or mental consequence. If our customers were informed of our operations team staffing levels on night shifts, holidays, and recurring staffing shortages, they would be utterly shocked and concerned. Specifically, with the DCO teams, the employee attrition is appallingly high. Our customers that have a daily employee presence in our data centers even go out of their way to regularly voice their concerns directly to DCO staff about employee turnover. Salaries are below market levels, despite the insistence of HR stating the opposite, in a fashioned robot-like cadence. If they keep saying it's true, the employees will begin to believe it, right? In this highly competitive labor market, you don't have to look too hard to find better pay, better opportunity for advancement, and better environments in which to work. After nearly 7 years with the company, I'm doing exactly that.