QTS reviews

4.4

86% would recommend to a friend

(500 total reviews)
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David Robey and Tag Greason

92% approve of CEO

94% positive business outlook

QTS has an employee rating of 4.4 out of 5 stars, based on 500 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The QTS employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

500 reviews
1.0
Oct 22, 2022

Where do I begin...

Recommend
CEO approval
Business Outlook

Pros

Volunteerism and community relations are core values

Cons

Work-life balance Flexibility - new work-from-home policy is having a negative response Compensation Harassment Not promoting from within Diversity The list could go on... QTS Leadership is not perfect. They are content with ignoring employee complaints, justifying their actions, and content with losing quality employees.

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QTS Response
3y
QTS believes that charitable giving encompasses time, talent, and treasure and we strive to balance that across all markets in which we do business. In fact, 72% of all QTS charity recipients in 2022 YTD supported diverse ethnic and cultural backgrounds. We just announced a new flex program whereby Managers have up to 52 days per year to afford eligible employees the opportunity to work from home. This is in addition to the type of flexibility that QTS has always endorsed in supporting our employees when needs arise unexpectedly. This is considered a pilot and we'll review feedback as it progresses. QTS also offers many avenues to share feedback (employee surveys, EVP Executive Sponsors, Leadership, Ambassadors, People Services, anonymous feedback loops etc.). Almost everything we do at QTS has a direct correlation to employee feedback. If you feel your concerns have gone unaddressed, I encourage you to contact me directly - Jana Moore, People Services
1.0
Oct 20, 2022

There are Better Places to Work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits were improved for the new year. Many amazing people to collaborate with, who give tremendously of themselves.

Cons

Work-Life Balance: If you don't have much of a life outside of work, this is the place for you! Remote and hybrid working options were recently revoked. Workers must be in the office 4x weekly. In certain metropolitan areas, this will mean a long commute for many workers, but it seems they could care less. The reasons supplied from on high include words like "collaboration" and phrases like "powered by people". Interesting to enforce the return to office mandate when so many QTS customers and teammates are spread out nationally and globally. So, we don't collaborate much with our teams in person. Also, imagine your conference calls in your cube, while others are doing the same. The customers and teammates on the other end can hear the background noise, which makes for an apologetic, distracting and sub-professional experience. Lastly, can employees feel "powered" to start meetings before 9 or linger on in the office after 5 PM. I could see this impacting morale, productivity as well as deadlines. Volunteerism: Company supports this and provides 3 paid days of volunteer time. They also have a sabbatical for employees after their 5 or 10 year anniversaries. However, you must have 40+ hours of volunteer time documented. I personally believe where, and how you volunteer after the paid volunteer time is your business and God's. I also believe the sabbatical should be granted based on work performance, and the aforementioned anniversary milestones. Same for their annual awards dinner. Employees are nominated based on exemplary work performance but this is nullified if you have no volunteer hours on record. Race: There is definitely a trend here. If you aren't a white male, or a white male with a nuclear military background moving up is tough. But if you are white, promotions are handed out like candy on Halloween. Moving up is so hard for people of color that I believe I can even count the number of indigenous employees holding executive positions on one hand. It seems Leadership is afraid of the DE&I initiatives, or just plain racist. Let me point out that this company is owned by Blackstone and if you head over to their employee site, they have an entire section devoted to equity and inclusion. I thought this would initiate an attitude change at QTS, but nope... Career Pathing/Upward Mobility: It is my understanding this is being worked on by management so that paths upward for individual contributors might be more clearly defined. Time will tell. If you're not already employed here, I would suggest looking elsewhere.

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QTS Response
3y
We appreciate everyone's perspective and recognize that a company/employee relationship has to be the right match for both parties. Though we know we can't be everything to everyone, QTS believes that a culture of collaboration and inclusiveness fosters stronger, more innovative teams and supports mentoring, development and succession.
5.0
Oct 20, 2022

Great Place to Work

Recommend
CEO approval
Business Outlook

Pros

The benefits are awesome. Thriving company culture.

Cons

There is limited work from home options.

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QTS Response
3y
Thank you for taking the time to share your experience! You are right, every year we painstakingly work to enrich our benefits for our people and for the third year in a row, have not raised insurance premiums for the same great coverage! Supporting community and family have always been part of our core values. In addition to flexibility when the unexpected happens, QTS recently adopted a flex program that affords work-from-home days for all eligible employees. We hope this provides our employees with the flexibility they need for both unexpected and planned needs to work away from the office!
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