Is QTS a good company to work for?

QTS has an overall rating of 4.5 out of 5, based on over 520 reviews left anonymously by employees. This rating has increased by 3% over the last 12 months. 87% of employees would recommend working at QTS to a friend and 94% have a positive outlook for the business. The best reviews about QTS have been left by employees working as Account Executive , Sales and Project Manager .

Does QTS pay their employees well?

According to anonymously submitted Glassdoor reviews, QTS employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at QTS. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at QTS?

87% of QTS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated QTS 4.3 out of 5 for work life balance, 4.5 for culture and values and 4.4 for career opportunities.

What are the top reviewed jobs at QTS?

Account Executive (18) , Sales (14) , Manager (12) , Project Manager (11) , Critical Operations Technician (8) , Data Center Technician (8) , Systems Engineer (6) , Director (5) , Critical Environment Supervisor (4) , Critical Environment Technician (4) , DCIM Engineer (4) , Intern (4) , Sales Representative (4) , Senior Account Executive (4) , Senior Accountant (4)

What are the pros of working at QTS according to real employee reviews?

"Hire great people that truly care about the customer and each other." ((in 53 reviews)); "Benefits are good" ((in 29 reviews)); "I was lucky enough to land on the strategic planning and investments team where I had great leadership and mentorship." ((in 18 reviews)); "The pay is good and plenty of OT possibilities." ((in 18 reviews)); "The teams and individuals at an engineering level and below are great to work with and very family oriented." ((in 15 reviews))

What are the cons of working at QTS according to real employee reviews?

"It’s saddening to see the amount of QTS employees that resigned because of bad management." ((in 20 reviews)); "To my knowledge, upper management really has not done anything about that, which does not surprise me since they did nothing about the other departments that had similar turnover." ((in 16 reviews)); "There is limited work from home options." ((in 9 reviews)); "Leadership from directors and above is abysmal and managers and frequently being forced to run their operations by the seat of their pants with virtually no support" ((in 9 reviews)); "Terrible executive leadership" ((in 5 reviews))

What are employees saying about QTS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about QTS layoffs and their outlook for job security at QTS in 2026.

What are the top reviewed QTS locations?

Suwanee , Atlanta , Ashburn , Overland Park , Irving , Jersey City , Dallas , Duluth , Richmond , Chicago , Dulles , Washington , Sacramento , San Francisco , Santa Clara , Manassas , San Antonio , Cedar Rapids , Sandston , Sterling , Kansas City , New York , Phoenix , Fort Worth , Miami , Newark , Parsippany , Salt Lake City , Arlington , Chantilly

QTS reviews

4.5

87% would recommend to a friend

(500 total reviews)

David Robey and Tag Greason

93% approve of CEO

94% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (500 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

QTS has an employee rating of 4.5 out of 5 stars, based on 500 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The QTS employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

500 reviews

1.0

Mar 10, 2012

The Senior Management doesn't get it... Wrong direction and out of touch

Engineer

Recommend

CEO approval

Business Outlook

Pros

Good people with a lot of Potential and hard working

Cons

The Senior Managment are out of touch. Promotions are based on the buddy system and not on output. People in VP Level and above positions are being promoted that have no background or experience to lead. Senior Management is slow to respond and it just keeps getting worse. I have no confidence that this company will succeed....

3.0

Sep 26, 2025

Bumpy Road with a Bright Future

People services

Recommend

CEO approval

Business Outlook

Pros

The global surge in AI is drastically increasing the need for data center solutions. While tech companies appear unstable at times, the data center industry's exponential growth may offer reassurance for long-term stability in tech careers. Most new employees come from outside the industry, bringing a unique/fresh perspective and transferrable skills that will add value. We have the tools and resources to be successful. QTS is considered a leader in DC space, and employees are in high-demand from competitors.

Cons

Some of the tenured leaders are too busy being in the weeds and failing to make an impact on the big picture. Unprecedented growth results in gaps across all areas of the business. Consistent missteps in cross-functional communication/partnership result in work that mimics stop and go traffic. Competitors are targeting key-players across the business. We have an abundance of resources that aren't being used effectively.

QTS Response

8mo

Thank you for the constructive feedback! We appreciate your honesty and passion for QTS. You've raised some important points, and we're listening. In People Services, we've recently launched a handful of project teams aimed at improving partnership and communication across the business. Company-wide, we've built some momentum towards addressing ongoing growing pains. It's a work in progress, but we're committed to doing our best! We know that sustainable success means stepping back, evaluating what's working, and embracing change. Our leadership team frequently asks the hard questions about scalability, resource use, and how to create a culture that retains and empowers our people. Thank you for the reminder and we will continue to not shy away from these questions!

2.0

Sep 20, 2025

Pay for Performance - said but not done

Project manager

Recommend

CEO approval

Business Outlook

Pros

They offer gray learning opportunity as the company continues to grow and ask the employees to assist with low resources.

Cons

They ask for people to posh themselves to make QTS successful and commit more than they should. However, months and years later doing jobs above current title and compensation are not rewarded to that individual. Promotions are not controlled by the manager but by the C level in charge of the teams. It is a company where it is better to leave and come back in order to be paid your worth.

QTS Response

8mo

QTS has been on a tremendous growth path over the past 20 years, focused on serving our employees, customers and communities. We have been diligent in creating programs and offerings to not only support our employee but also their families throughout this journey. A few of these to note include our dedicated learning and development team, holistic total rewards offerings, and bi-annual performance, compensation, and promotion cycles to reward employees commensurate with performance against our annual and iterative performance management cycles. Any fast pace, high growth organization will have growing pains, and we are proud to focus our hiring and retention efforts around talent that aligns with our core values and servant leadership culture.

Viewing 178 - 180 of 500 Reviews

Jobs at QTS

Community Engagement Liaison-2

Salem, Clearfield, PA

Customer Success Manager

Critical Operations Associate

QTS

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The Senior Management doesn't get it... Wrong direction and out of touch

Bumpy Road with a Bright Future

Pay for Performance - said but not done

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