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      QVC Group

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      QVC Group Customer Service (CSR) reviews

      3.2

      43% would recommend to a friend

      (55 total reviews)
      avatar

      David Rawlinson II

      62% approve of CEO

      38% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.5

      Culture & values

      3.1

      Career opportunities

      3.0

      Senior management

      3.0

      Compensation and benefits

      2.9

      Work/Life balance

      Customer Service (CSR) employees have rated QVC Group with 3.2 out of 5 stars, based on 55 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have a good working experience there. QVC Group is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      55 reviews
      3.0
      Sep 2, 2025

      Great wfh job

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Can choose your own schedule

      Cons

      Limited time off opportunities they off time off without pay but you can’t get it they always say because of business needs but you come in and it’s slow

      3.0
      May 24, 2025

      Job

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      It is remote, able to reach out for help by chat

      Cons

      The software system is outdated, you have to upsell, do collection task, takes days for other troubleshooting departments to get back to answering customers questions, some departments don't even get back with the customer, you have to meet quota's

      5.0
      Jan 11, 2025

      Excellent Job

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      DO NOT pay attention to negative reviews for CS reps at HSN. If you follow the rules & do your job, you have no issues. The people that complain just aren’t a fit, won’t follow simple rules, and/or are lazy, IMO. If you need help, it’s always available. PROS: Work from home, benefits, discount, supervisor support, being independent, not a lot of interaction with coworkers.

      Cons

      Could be paid slightly more but…. being home is great. paying for own equipment is a huge investment to get started.

      Viewing 4 - 6 of 55 Reviews
      Related searches: QVC Group Customer Service (CSR) jobs | QVC Group Customer Service (CSR) salaries | QVC Group benefits | QVC Group Customer Service (CSR) interviews
      QVC Group reviewsQVC Group Customer Service (CSR) reviews

      Glassdoor has 237 QVC Group reviews submitted anonymously by QVC Group employees. Read employee reviews and ratings on Glassdoor to decide if QVC Group is right for you.