Question 1

Is QVC Group a good company to work for as a Customer Service (CSR)?

Accepted Answer

Customer Service (CSR) professionals working at QVC Group have rated their employer with 3.2 out of 5 stars in 55 Glassdoor reviews. This is a lower than average score with the overall rating of QVC Group employees being 3.4 out of 5 stars. Search open Customer Service (CSR) Jobs at QVC Group now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at QVC Group.

Question 2

Does QVC Group pay Customer Service (CSR) employees well?

Accepted Answer

Customer Service (CSR) professionals rate their compensation and benefits at QVC Group with 3.0 out of 5 stars based on 55 anonymously submitted employee reviews. This is 9.5% worse than the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at QVC Group.

Question 3

How happy are Customer Service (CSR) professionals working at QVC Group?

Accepted Answer

43% of Customer Service (CSR) employees at QVC Group would recommend their employer to a friend. This rating has increased by 23% in the past 12 months. Customer Service (CSR) professionals have also rated QVC Group with a 2.9 rating for work-life-balance, 3.8 rating for diversity and inclusion, 3.5 rating for culture and values and 3.1 rating for career opportunities.

Question 4

What are the top reviewed jobs at QVC Group?

Accepted Answer

Customer Service Representative (46), Customer Service Specialist (8), Customer Service Representative (CSR) (7), Software Engineer (5), Manager (4), Senior Manager (4), Senior Software Engineer (4), Order Services Representative (3), Buyer (2), Collections Specialist (2), Customer Order Specialist (2), Customer Service (2), Customer Service (CSR) (2), Customer Service Associate (2), ICQA Associate (2)

Question 5

What are the pros of working at QVC Group according to real employee reviews?

Accepted Answer

"Great People and Sense of Team" ((in 24 reviews)); "benefits are good." ((in 23 reviews)); "good benefits, work from home" ((in 16 reviews)); "Work life balance is good" ((in 14 reviews)); "Great culture and a fun environment." ((in 8 reviews))

Question 6

What are the cons of working at QVC Group according to real employee reviews?

Accepted Answer

"Layoffs for employees without holding management accountable." ((in 6 reviews)); "Low salary, you put all the equipment" ((in 4 reviews)); "Management has a hand in dealing with communication between them but good luck hearing back because they push those requests to the back." ((in 4 reviews)); "They immediately met with my entire team from my immediate supervisor all the way up to the vice president of my department, HR didn't even tell me but my team did." ((in 3 reviews))

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