Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      QVC Group

      Is this your company?

      QVC Group Customer Service Representative CSR reviews

      4.1

      35% would recommend to a friend

      (7 total reviews)
      avatar

      David Rawlinson II

      19% approve of CEO

      8% positive business outlook

      Ratings by category

      3.3

      Compensation and benefits

      3.1

      Career opportunities

      2.7

      Culture & values

      2.7

      Diversity & inclusion

      2.1

      Work/Life balance

      1.9

      Senior management

      Ratings by demographic groups

      Reviews by job title

      7 reviews
      3.0
      Jun 23, 2023

      Sales Driven

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      work from home , tools for assistant and questions no supervisors harassing you, supervisors availability is not bad, very independent working

      Cons

      sales driven in all departments that deals with customers, High turnover, old views on customer service, unrealistic time management of calls (want you to focus on customer needs but will be upset if you rush customers off phone). care more about customers than workers dignity. Bad customer behavior

      5.0
      Jan 4, 2022

      Qvc

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great discounts Flexible with time off

      Cons

      Weekends required Hard to think of cons

      Viewing 4 - 6 of 7 Reviews
      Related searches: QVC Group Customer Service Representative (CSR) jobs | QVC Group Customer Service Representative (CSR) salaries | QVC Group benefits | QVC Group Customer Service Representative (CSR) interviews
      QVC Group reviewsQVC Group Customer Service Representative (CSR) reviews

      Glassdoor has 237 QVC Group reviews submitted anonymously by QVC Group employees. Read employee reviews and ratings on Glassdoor to decide if QVC Group is right for you.