Does QVC Group pay their employees well?

According to anonymously submitted Glassdoor reviews, QVC Group employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at QVC Group. This rating has been stable over the past 12 months.

How satisfied are employees working at QVC Group?

52% of QVC Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated QVC Group 3.5 out of 5 for work life balance, 3.6 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at QVC Group?

Customer Service Representative (46) , Customer Service Specialist (8) , Customer Service Representative (CSR) (7) , Software Engineer (5) , Manager (4) , Senior Software Engineer (4) , Order Services Representative (3) , Senior Manager (3) , Buyer (2) , Collections Specialist (2) , Customer Order Specialist (2) , Customer Service (2) , Customer Service (CSR) (2) , Customer Service Associate (2) , ICQA Associate (2)

What are the pros of working at QVC Group according to real employee reviews?

"benefits are good." ((in 25 reviews)); "Great People and Sense of Team" ((in 24 reviews)); "Work life balance is good" ((in 14 reviews)); "Work from home, generous company discount" ((in 13 reviews)); "Great culture and a fun environment." ((in 9 reviews))

What are the cons of working at QVC Group according to real employee reviews?

"Low salary, you put all the equipment" ((in 5 reviews)); "I was part of a massive layoff." ((in 4 reviews)); "Management has a hand in dealing with communication between them but good luck hearing back because they push those requests to the back." ((in 4 reviews)); "They immediately met with my entire team from my immediate supervisor all the way up to the vice president of my department, HR didn't even tell me but my team did." ((in 3 reviews))

What are employees saying about QVC Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about QVC Group layoffs and their outlook for job security at QVC Group in 2026.

What are the top reviewed QVC Group locations?

West Chester , Saint Petersburg , San Antonio , Bethlehem , Tampa , Raleigh , West Chester , Orlando , Florence , Dallas , Houston , Piney Flats , Chesapeake , New York , Memphis , Cleveland , Toledo , Seattle , Philadelphia , Chicago , Homer Glen , Christiansburg , Greeley , Florence , Nashville , Fort Worth , Texas City , Bluff City , Knoxville , Columbus

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QVC Group

QVC Group reviews

3.4

52% would recommend to a friend

(222 total reviews)

David Rawlinson II

48% approve of CEO

33% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.6

Culture & values

3.5

Work/Life balance

3.3

Compensation and benefits

3.1

Career opportunities

3.0

Senior management

QVC Group has an employee rating of 3.4 out of 5 stars, based on 222 company reviews on Glassdoor which indicates that most employees have a good working experience there. The QVC Group employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

222 reviews

2.0

Jun 24, 2023

Order Service Specialist

Order services specialist

Recommend

CEO approval

Business Outlook

Pros

The customers were the best, good place to work.

Cons

They have a metrics system that requires you to be on calls 2 minutes or less. When you have a lot of elderly and 25% of clients either visually or hearing impaired, it makes it difficult. I found out many other representatives would hang up or mysteriously get disconnected from these clients so there AHT wouldn't suffer. The company was consistently pushing the metrics, but also saying to help the members. All the members I helped always thanked me so much, saying nobody else helps them. So, there is a big inconsistency there. Just beware.

3.0

Jun 23, 2023

Sales Driven

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

work from home , tools for assistant and questions no supervisors harassing you, supervisors availability is not bad, very independent working

Cons

sales driven in all departments that deals with customers, High turnover, old views on customer service, unrealistic time management of calls (want you to focus on customer needs but will be upset if you rush customers off phone). care more about customers than workers dignity. Bad customer behavior

5.0

Jun 19, 2023

Great company!

Buyer

Recommend

CEO approval

Business Outlook

Pros

Salary and benefits. Great people too!

Cons

None, its a great company

Viewing 97 - 99 of 222 Reviews

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