QVC reviews

Poor treatment by management lousy pay difficult to move up annual reviews are a joke--pay goes up only in teeny increments vacation time/sick time is based on Order Services pay even if you're a Diplomat and doing customer service work. Overtime is also based on hours worked in Order Services and NOT in CS. abusive customers cliquish supervisors and management are busy 'micro-managing" and fail to see the bigger picture supervisors run around like kids laughing and playing instead of working, taking very long breaks and lunches reps on the phones are treated like a number and a worker bee, you're a number, not a person ridiculous amounts of required days and mandatory overtime QVC gives affiliate holiday discounts a month or two before their own employees get a discount Port St. Lucie site is lowest paid versus other sites Low employee morale Poor ventilation in building

Based on my experience (in the now-closed-West Chester Call Center), the majority of the supervisors empowered themselves to be wardens, treating the QVC customer service representatives as machines. Upper management was complacent for way too long and the poorly trained supervisors were abusive and constantly undermined the decisions made by the reps who were told they must follow QVC's policies at all times. The supervisors allowed abusive customers (and believe me, there were many) to continue to take advantage of QVC, costing the company a ton of money and ultimately negatively impacting the morale of the reps.