Does Quadient pay their employees well?

According to anonymously submitted Glassdoor reviews, Quadient employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Quadient. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Quadient?

48% of Quadient employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Quadient 3.8 out of 5 for work life balance, 3.3 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Quadient?

Account Executive (72) , Sales (34) , Account Manager (20) , Senior Account Executive (20) , Customer Service Representative (18) , Software Engineer (16) , Director (15) , Sales Representative (15) , Sales Development Representative (SDR) (14) , Ingénieur Commercial (13) , Sales Manager (13) , Manager (12) , Major Account Executive (10) , Sales Executive (8) , Product Manager (7)

What are the pros of working at Quadient according to real employee reviews?

"The people are great and care about what they are doing and taking care of customers." ((in 75 reviews)); "Good benefits and flexiblilty in schedule." ((in 56 reviews)); "Good Work Life Balance with a potential to make Plan" ((in 32 reviews)); "The team I worked with was great." ((in 28 reviews)); "Good salaries and compensations." ((in 21 reviews))

What are the cons of working at Quadient according to real employee reviews?

"the managers are awful and they will stab the reps in the back to save their own." ((in 23 reviews)); "Poor leadership, short" ((in 18 reviews)); "Horrible training, no one internally wants the major account position because they will not last in it so they have to hire people from outside the company who don’t know any better." ((in 14 reviews)); "Upper management could care less about the things that would make the sales team successful such as doing something about the online reviews." ((in 12 reviews)); "awful middle and senior management, laughable pay" ((in 9 reviews))

What are employees saying about Quadient layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Quadient layoffs and their outlook for job security at Quadient in 2026.

What are the top reviewed Quadient locations?

Milford , Carrollton , Dallas , New York , Seattle , Chicago , Los Angeles , Austin , Irvine , Boston , Raleigh , San Diego , Tampa , Washington , Houston , Cincinnati , Hayward , New Haven , Portland , Philadelphia , Atlanta , Cedar Knolls , Jersey City , Parsippany , Birmingham , Milwaukee , Phoenix , Detroit , Omaha , Memphis

Quadient reviews

3.4

48% would recommend to a friend

(180 total reviews)

Geoffrey Godet

59% approve of CEO

44% positive business outlook

Ratings by category

3.8

Work/Life balance

3.7

Diversity & inclusion

3.3

Culture & values

3.2

Compensation and benefits

2.9

Career opportunities

2.8

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

180 reviews

Reviews about "Compensation"

Return to all reviews

3.0

Mar 6, 2024

Ok

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good Place, some people are good

Cons

No proper raise in salary

4.0

Feb 15, 2024

Great place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

401k matching, good benefits, decent PTO, hardworking and friendly coworkers

Cons

Salary could be more competitive

Quadient Response

2y

Thank you for sharing your feedback. It’s great to hear that you are happy with the benefits that Quadient has to offer. Having supportive colleagues certainly enhances the work environment, making it more enjoyable and collaborative. We consistently evaluate market conditions and salary trends and will continue to do so in the future.

2.0

Feb 13, 2024

Customer Service Role

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

- This is more of a "Senior Customer Service" role. - You will handle cases in a queue as you would Customer Service. - You will sit in available 3 days out the week to handle calls from the properties whether complaints or assistance as you would Customer Service from any property. There are none assigned to you, specifically. - The management team is pretty cool, no real micromanagement. - Friendly coworkers. - Good work/life balance.

Cons

- This is a "reactive" role opposed to "proactive" as a real CSM role. - The phones. If you hate talking on the phone, I advise to look elsewhere. - The pay is very low below industry average pay by a good 20% minimum. - The work load can become unbearable. - No praise or incentives for working hard, you're just rewarded with more work. - You will do a lot of work outside of the job description (technical support, accounting, etc) with absolutely no extra pay, rarely praise.

Quadient Response

2y

Thank you for taking the time to leave a review. The positive atmosphere created by a supportive management team and friendly coworkers is invaluable in fostering a productive and enjoyable workplace. These elements contribute to a role that prioritizes customer satisfaction and employee well-being, which are essential for overall success. Overall, your feedback provides valuable insights into areas for improvement and highlights the importance of aligning roles, compensation, and incentives with employee expectations. Thank you for sharing your thoughts, as we are committed to creating a better work environment for everyone.

Viewing 40 - 42 of 180 Reviews

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Great place to work

Customer Service Role

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