Quadient reviews

3.4

55% would recommend to a friend

(891 total reviews)

Geoffrey Godet

63% approve of CEO

47% positive business outlook

Quadient has an employee rating of 3.4 out of 5 stars, based on 891 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Quadient employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

891 reviews
4.0
Jul 15, 2025
Recommend
CEO approval
Business Outlook

Pros

Great work life balance, flexible home / office work. Good career progression and experience

Cons

Slow to react to internal changes

avatar
Quadient Response
11mo
Thanks for taking the time to share your feedback. We’re glad to hear that you found our flexible work environment a positive aspect as work life balance is important to us and providing a flexible atmosphere for our employees. We’re happy to hear that you found our career opportunities and pathway valuable. We want to ensure that everyone has a clear understanding of their career progression so their individual goals can be achieved. We also recognize that timely internal alignment is critical to supporting our employees and customers and are continuously working to create more efficiencies. Thank you again for your feedback and long standing commitment to Quadient.
1.0
Jul 14, 2025

Overworked and underpaid teams, talent loss, and disconnected leadership

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Smart, knowledgeable, dedicated coworkers who do their best under tough circumstances. Strong legacy products and customer base (for now).

Cons

Leadership is completely disconnected from what front-line teams do and how customers are actually supported. Decisions are made in a vacuum, with no apparent understanding of what customers need or what employees are managing day to day. Salaries are way below market value, and for the amoung ot work you do. Commissions and bonuses are unclear and lack transparency (if they’re paid at all), and performance raises are nonexistent. The aggressive acquisition strategy has backfired, as too many unrelated companies and products have been rolled into the mix without a clear strategy. It’s distracting and dilutes the company’s original value. Massive talent loss across all teams. Leadership has allowed incredibly skilled employees to walk away without backfilling their roles. Those left behind are stretched thin, managing too many accounts and too many solutions without enough support. Customer dissatisfaction is growing, and we’re losing clients at an alarming rate because they aren’t getting the support they paid for and deserve. Support and professional service teams are overwhelmed, and delivery is suffering.

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Quadient Response
10mo
Thank you for taking the time to share your feedback. We’re pleased to hear that you’ve had positive experiences working alongside talented and dedicated colleagues, and that you recognize the value of our legacy products and strong customer base. We also appreciate your candid observations. Your feedback provides valuable insight into areas where we can improve. We are continuously reviewing our processes and priorities to ensure better alignment in how we support both our employees and our customers. While change can present challenges, we remain committed to making thoughtful, informed improvements that reflect the day-to-day realities of our teams and the evolving needs of our clients. Thank you again for your insights, they’re a valuable part of our ongoing efforts to evolve and grow.
5.0
Jul 13, 2025

Love it

Recommend
CEO approval
Business Outlook

Pros

Company is great with amazing benefits.

Cons

No cons to be honest

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Quadient Response
11mo
Thank you so much for your positive feedback! We’re glad to hear you’ve had a great experience and are enjoying the benefits we offer. It’s always encouraging to know our efforts to create a supportive and rewarding work environment are making a difference. We truly appreciate your continued hard work and dedication.
Viewing 43 - 45 of 891 Reviews

Glassdoor has 1,102 Quadient reviews submitted anonymously by Quadient employees. Read employee reviews and ratings on Glassdoor to decide if Quadient is right for you.