Quadient reviews

3.4

48% would recommend to a friend

(180 total reviews)

Geoffrey Godet

60% approve of CEO

45% positive business outlook

Reviews by job title

180 reviews

Reviews about "Compensation"

Return to all reviews
1.0
May 31, 2023
Recommend
CEO approval
Business Outlook

Pros

• hours are flexible • great team

Cons

• the pay is NOT competitive compared to other csm roles • INBOUND CALLS! You have to stay in available for your entire shift and take inbound calls from properties complaining about the product not working properly, along with working 40-50 e-mail complaints simultaneously! The work load is unrealistic and overwhelming. You will also get volun-told to do work outside your job description with absolutely little to no training • no praise or incentives, no matter how much work you do, you will never be good enough • favoritism • overworked • absolutely NO training! You’re set up to fail… • high turnover THIS IS NOT A CUSTOMER SUCCESS ROLE! THIS IS A CUSTOMER SERVICE POSITION! oh, and they’re constantly adding to your list of duties by assigning you work that is outside your job description

avatar
Quadient Response
3y
Thank you for taking the time to leave a review. Your feedback helps us to understand your experience better and discover new ways to better support our employees and their roles and responsibilities.
3.0
May 18, 2023
Recommend
CEO approval
Business Outlook

Pros

Work from home Good commissions Wide Variety of products

Cons

Micromanaging Flavor of the month Bad mileage and expenses compensation.

avatar
Quadient Response
3y
We appreciate your positive response on our culture at Quadient and the variety of solutions we offer. We are continually looking to improve our processes so your feedback is important to us.
5.0
May 8, 2023
Recommend
CEO approval
Business Outlook

Pros

From the interview process to onboarding Quadient has definitely proven that they care about their employees. Great communication from managers Fair pay Great benefits Company car for Techs Very thorough and job function specific training Room to grow

Cons

I do not have any cons at the moment

avatar
Quadient Response
3y
Thanks so much for your awesome review! We're happy to hear that you had a great experience from the interview phase, through your onboarding and into your new role. We encourage employees to continue learning so you can grow within the company. Please reach out to your manager if you have any suggestions since we are continually improving on the experience at Quadient.
Viewing 55 - 57 of 180 Reviews

Glassdoor has 1,106 Quadient reviews submitted anonymously by Quadient employees. Read employee reviews and ratings on Glassdoor to decide if Quadient is right for you.