Does Quadient pay their employees well?

According to anonymously submitted Glassdoor reviews, Quadient employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Quadient. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Quadient?

52% of Quadient employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Quadient 3.7 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Quadient?

Account Executive (72) , Sales (34) , Account Manager (20) , Senior Account Executive (19) , Customer Service Representative (18) , Software Engineer (16) , Director (15) , Sales Representative (15) , Sales Development Representative (SDR) (14) , Ingénieur Commercial (13) , Sales Manager (13) , Manager (12) , Major Account Executive (10) , Sales Executive (8) , Business Development Manager (6)

What are the pros of working at Quadient according to real employee reviews?

"The people are great and care about what they are doing and taking care of customers." ((in 72 reviews)); "Good benefits and flexiblilty in schedule." ((in 61 reviews)); "Great culture and no pressure for missing quotas or targets" ((in 56 reviews)); "Good Work Life Balance with a potential to make Plan" ((in 32 reviews)); "The team I worked with was great." ((in 31 reviews))

What are the cons of working at Quadient according to real employee reviews?

"the managers are awful and they will stab the reps in the back to save their own." ((in 26 reviews)); "Salaries are low." ((in 20 reviews)); "Poor leadership, short" ((in 16 reviews)); "Horrible training, no one internally wants the major account position because they will not last in it so they have to hire people from outside the company who don’t know any better." ((in 14 reviews)); "Upper management could care less about the things that would make the sales team successful such as doing something about the online reviews." ((in 12 reviews))

What are employees saying about Quadient layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Quadient layoffs and their outlook for job security at Quadient in 2026.

What are the top reviewed Quadient locations?

Milford , Carrollton , Dallas , New York , Seattle , Chicago , Los Angeles , Austin , Irvine , Boston , Raleigh , San Diego , Tampa , Washington , Houston , Cincinnati , Hayward , New Haven , Portland , Philadelphia , Atlanta , Cedar Knolls , Jersey City , Parsippany , Birmingham , Milwaukee , Phoenix , Detroit , Omaha , Memphis

Quadient reviews

3.4

52% would recommend to a friend

(892 total reviews)

Geoffrey Godet

64% approve of CEO

48% positive business outlook

Ratings by demographic groups

Race / Ethnicity

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Quadient has an employee rating of 3.4 out of 5 stars, based on 892 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Quadient employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

892 reviews

2.0

Feb 13, 2024

Customer Service Role

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

- This is more of a "Senior Customer Service" role. - You will handle cases in a queue as you would Customer Service. - You will sit in available 3 days out the week to handle calls from the properties whether complaints or assistance as you would Customer Service from any property. There are none assigned to you, specifically. - The management team is pretty cool, no real micromanagement. - Friendly coworkers. - Good work/life balance.

Cons

- This is a "reactive" role opposed to "proactive" as a real CSM role. - The phones. If you hate talking on the phone, I advise to look elsewhere. - The pay is very low below industry average pay by a good 20% minimum. - The work load can become unbearable. - No praise or incentives for working hard, you're just rewarded with more work. - You will do a lot of work outside of the job description (technical support, accounting, etc) with absolutely no extra pay, rarely praise.

Quadient Response

2y

Thank you for taking the time to leave a review. The positive atmosphere created by a supportive management team and friendly coworkers is invaluable in fostering a productive and enjoyable workplace. These elements contribute to a role that prioritizes customer satisfaction and employee well-being, which are essential for overall success. Overall, your feedback provides valuable insights into areas for improvement and highlights the importance of aligning roles, compensation, and incentives with employee expectations. Thank you for sharing your thoughts, as we are committed to creating a better work environment for everyone.

3.0

Feb 9, 2024

Not What It Used To Be

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Can make great money Smart people work there Great experience working on complex projects

Cons

Turbulent leadership, lots of changes in management High turnover on sales team Too much busy work

Quadient Response

2y

Thank you for sharing your insights on working at Quadient. It's great to hear that the potential for earning is substantial and that you work with talented colleagues who contribute to a stimulating and collaborative work environment. Engaging in complex projects can indeed offer valuable experience and growth opportunities. We acknowledge the challenges you've highlighted. Turbulent leadership and frequent changes in management can impact stability and morale within the company. High turnover in the sales team and excessive busy work are also valid concerns. Your feedback is crucial in guiding our efforts for improvement. Thank you for your dedication to Quadient.

4.0

Jan 31, 2024

Great Co

Sales

Recommend

CEO approval

Business Outlook

Pros

A good company that experiences constant growth

Cons

Doesn't provide the most thrilling services (mail machines)

Quadient Response

2y

We appreciate you taking the time to share your thoughts on working at Quadient. It's fantastic to hear that you recognize our company's continuous growth, it’s the collective efforts of all employees that contribute to our growth and success. While we understand that our Mail Related Solutions may not be the most thrilling aspect of our business, it's worth noting that this line has been exceptionally successful for Quadient. Additionally, we're expanding our offerings into technology with acquisitions like YayPay and Beanworks. Your feedback is invaluable to us, so please don't hesitate to share any further suggestions or concerns you may have. Thank you for being part of the Quadient team.

Viewing 145 - 147 of 892 Reviews

Jobs at Quadient

J202606060 Customer Success Manager – Enterprise & Strategic Accounts (Open)

Lead Generation Rep. (outbound tele-sales/appointment scheduling) - REMOTE US ONLY - EST/CST

Myrtle Point, OR

View job

Global HR Partner - Digital Americas & Global Revenue Operations

Manager, SOC and Postal Audits

J202603084 Field Service Technician 1

Quadient

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Not What It Used To Be

Great Co

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