Quadient reviews

As part of the sales team, I've had to figure out alot of tips and tricks on my own in terms of cold calling. So it was very frustrating to realize 6 months in that many of the answers to my "what should I talk about on the phone" questions could be found in the STS (yes, I was aware that the STS had helpful things but it is huge and hard to navigate without a guide, I have LOTS of calls to make everyday so I'm not interested in taking too much time to look at material that won't apply ASAP). I would structure sales training differently and have more quizzes to test for understanding of important concepts for calling (when you're new, you don't know what you don't know). Also, I feel like my sales team should have spent WAY more time role playing cold call conversations and creating a list of answers to objections before going live on the phones. I had an anxiety attack my first week calling because I had NO IDEA what to say to people when they asked me questions.

Nothing negative at this moment.