Pros
This is a great entry-level job destination. Flexible environment with quite a few perks (stocked kitchens, ping pong and pool tables, quarterly activities, decent PTO, etc). The parties thrown and the swag given out compares to none. The energy in the office is good and the people extremely friendly. Company values are emphasized.
Cons
Two things: (1) no opportunities for career growth and (2) client success management is terrible. Despite the promises of career advancement and opportunities for growth, I found that there are very little indeed. In aggregate, Qualtrics does a poor job promoting within (aside from tech support) and consistently funnels in talent from outside to fill management positions. There are those who have been with Qualtrics for years and are genuine leaders in the company that are getting passed up for opportunities consistently. There is no upward trajectory. Management in Client Success do not lead, train, or contribute in meaningful ways. They play favorites, lead by fear, and offer very little value in constructively inspiring a team or offering legitimate assistance when needed which is very demoralizing. They are not true leaders, but glorified babysitters that can make life seemingly unbearable at times.