Qualtrics reviews

3.6

62% would recommend to a friend

(2,603 total reviews)
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Jason Maynard

43% approve of CEO

43% positive business outlook

Qualtrics has an employee rating of 3.6 out of 5 stars, based on 2,603 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Qualtrics employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
2.0
Nov 10, 2015
Recommend
CEO approval
Business Outlook

Pros

Fun atmosphere meant to distract you from other issues. Lots of broken toys around the office. Blaring pop music in front office so that you think the company is "cool." Company feeds you food from the pantries. New office should be nice. Everyone gets stock in company, but it won't be worth much to 98% of employees.

Cons

Pay - it's terrible. THERE ARE NO ANNUAL RAISES, which means with inflation you will actually earn less each year. Are you serious? Yes. Raises come only with "level" promotions, which are different than role promotions. Level promotions are very rare, in spite of the fast growth and what you will hear from recruiters. This is by design - the company is cheap ("frugal") and intentionally underpays its employee base. There is a small cap on how many can be promoted in each division - even if all members are high performers. This really stifles motivation after a year or two. CEO - removed from employees. Ryan used to conduct company meetings, but we haven't seen him in a couple of months. Company likes to brag about how he sits on the floor at a regular desk like the rest of us, but never mention that he actually works in a different building near his house in a private office. Not exactly the "employees' CEO" we are lead to believe. Management - misguided. Smart people, but have no previous experience in startup software. The company is changing in a bad way. The primary focus of management is on maximizing sales, rather than on the company's most valuable resource: employees. This is going to bite. Location - Provo. Come on. Transparency - poor. Really insulting given this is one of the company's core principles. So many dogs running around the office. It's like a zoo now. If you are allergic, stay clear of this office.

2.0
Jun 3, 2015
Recommend
CEO approval
Business Outlook

Pros

If your number one priority is career, Qualtrics is a great place for you to work. There are super interesting problems to solve. Qualtrics is doing amazing things in Engineering that very few (if any) other tech companies are even trying to tackle. The people you work with are super smart and you can learn a lot from them. The trajectory of the company is great, and it you can hang on to the 'rocket ship', I do believe that it's going places.

Cons

"Work hard, play hard" is the claimed motto, but the play hard part has kind of gone away in recent months, at least in Engineering. Engineers are generally expected to work crazy long hours, and on top of that, remain available all hours of the day/night/weekend in case of 'incidents'. Even when I wasn't at work, I couldn't relax. I was always worried about when the phone might ring. (If I could give work/life balance a 0 I probably would.) This wouldn't be so bad if the pay were near the top of the market, but it's not. It's middling at best. The culture has shifted in the last year or so. When I started a few years ago, everybody was pretty happy with the situation. Sure, things were still busy, but it was more driven by what we wanted to build rather than what we were told to build. It seems like the culture is shifting towards an Amazon style of Engineering department (based on what I've heard, anyway): employees are a resource to be consumed and discarded. I'm hoping that management is just mostly unaware of the morale issues in Engineering. If they are aware, they're just ignoring the problem, which in a lot of ways is worse.

1.0
Feb 25, 2015
Recommend
CEO approval
Business Outlook

Pros

Free food and drinks. All the cereal you can eat.

Cons

Not the right place for large company people that have that in their background. If you are under the age of 25...stay. If you like to be micro managed....stay. If you want to be treated as a child...stay. If none of these apply...run as fast you can away from this company.

Viewing 28 - 30 of 2,603 Reviews

Glassdoor has 2,856 Qualtrics reviews submitted anonymously by Qualtrics employees. Read employee reviews and ratings on Glassdoor to decide if Qualtrics is right for you.