Is Qualtrics a good company to work for?

Qualtrics has an overall rating of 3.6 out of 5, based on over 2,856 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 62% of employees would recommend working at Qualtrics to a friend and 43% have a positive outlook for the business. The best reviews about Qualtrics have been left by employees working as Sales Development Representative (SDR) , Recruiter and Sales Development Representative .

Does Qualtrics pay their employees well?

According to anonymously submitted Glassdoor reviews, Qualtrics employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Qualtrics. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Qualtrics?

62% of Qualtrics employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Qualtrics 3.9 out of 5 for work life balance, 3.6 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Qualtrics?

Account Executive (278) , Software Engineer (153) , Product Specialist (113) , Sales Development Representative (SDR) (95) , Enterprise Account Executive (72) , Senior Account Executive (57) , Customer Success Manager (51) , Sales (49) , Technical Account Manager (43) , Software Engineer II (34) , Technical Account Manager (TAM) (32) , Project Manager (29) , Sales Development Representative (29) , Technical Success Manager (27) , Technology Consultant (27)

What are the pros of working at Qualtrics according to real employee reviews?

"The people you work with on a day to day basis such as your immediate team are great" ((in 317 reviews)); "I think the culture here was recently great and has the ability to be great once again." ((in 288 reviews)); "+ Health benefits are great" ((in 265 reviews)); "Very easy going and a good work life balance" ((in 128 reviews)); "Pay can be good (if you negotiate hard upfront and don't mind 3+ year promo cycles and average raises)" ((in 100 reviews))

What are the cons of working at Qualtrics according to real employee reviews?

"Senior leadership is not transparent and will blindside you (lay you off and make you train your replacement)" ((in 185 reviews)); "They grew to fast, promoted poor candidates into management, and now that poor management chases away good talent." ((in 65 reviews)); "salary is low and not competitive" ((in 50 reviews)); "Poor upper management." ((in 35 reviews)); "no transparency on promotion path for leaders." ((in 29 reviews))

What are employees saying about Qualtrics layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Qualtrics layoffs and their outlook for job security at Qualtrics in 2026.

What Qualtrics locations have received the highest employee ratings?

Orem , Raleigh , Salt Lake City , Provo , Chicago , Dallas , Seattle , Washington

Qualtrics reviews

3.6

62% would recommend to a friend

(2,603 total reviews)

Jason Maynard

43% approve of CEO

43% positive business outlook

Ratings by category

4.0

Compensation and benefits

3.9

Work/Life balance

3.8

Diversity & inclusion

3.6

Culture & values

3.2

Career opportunities

2.8

Senior management

Qualtrics has an employee rating of 3.6 out of 5 stars, based on 2,603 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Qualtrics employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

1.0

Sep 20, 2014

I can't imagine I'll have a worse experience during my professional career.

Engineer

Recommend

CEO approval

Business Outlook

Pros

I grew close to my colleagues as both all of us were getting screwed, this made us closer.

Cons

Working at Qualtrics was the worst year of my life. First, in the interview I was told to not worry about the very low salary because I would be making more than triple that in bonuses if I performed. I performed over and over and no such bonus came. Management will lie to you, and this wasn't the only time it occurred. I was told "Qualtrics is like Google in the 90's", and what's crazy is this is there sales pitch to get employees to continue to work near minimum wage jobs. I was constantly harassed by my manager to the point where I almost took action. Whatever you do, avoid this place at all costs. The sole purpose of the cool building and free food is to disguise you from what's really going on, which is practically indentured servitude. Ask they what their turnover is and this company will speak for itself.

1.0

Dec 3, 2020

Horrible product, culture, and employee experience

Product manager

Recommend

CEO approval

Business Outlook

Pros

Honestly, I cannot think of any

Cons

- The product is a sham. This company is a sales and marketing company first and foremost. They fail to fix product issues that have been causing customers pain for years, and then go market and sell new product features they have yet to build (vaporware demos). The roadmap priorities are based on shiny objects/flash, not what will truly deliver on their experience management promise. SAP buying them was based on this value promise that they cannot actually deliver on. There is no XM. They get you in with decent salary, but good luck on getting a raise. Ever. Even if you are rated a 5 out 5. Run by too many unseasoned, unprofessional leaders who don’t have a clue how to actually lead and show up. There is no real strategic plan. And they do lip service to the employee experience, but the actual processes are biased and demoralizing. Ask anyone about their promotion process! Truly one of the worst employee experiences ... sadly ironic given they are an experience management company. Sadly, they have hired a lot of very young people fresh out of college or even older ones who have worked at horrible places so they don’t really know what real leadership is. Time and time again, I hear people complain about how demoralized, undervalued, and poorly treated they feel, yet everyone pretends it’s a great place.

1.0

Dec 11, 2017

Do not mislead employees..

Sales operations manager

Recommend

CEO approval

Business Outlook

Pros

1. These folks really know how to apply lipstick on the pig. (e.g calling themselves XM when its really a survey company) 2. Probably good brand to have if you are looking for jobs in Utah

Cons

1. its becoming more political 2. Mostly sales driven so anything to meet quarterly revenue...Rest of company is slave to sales 3. In IPO prep mode so no real innovation (basic strategy is keep blowing the XM bubble till and then half management will leave and then innovation will kick in) 4. IPO will continue to get delayed since CEO does not want to lose control

Viewing 31 - 33 of 2,603 Reviews

Jobs at Qualtrics

Senior IT Specialist

Reston, VA

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Manager, Customer Success - Public Sector

Account Executive - Life Sciences

Qualtrics

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I can't imagine I'll have a worse experience during my professional career.

Horrible product, culture, and employee experience

Do not mislead employees..

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