Qualtrics reviews

3.6

60% would recommend to a friend

(2,614 total reviews)
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Jason Maynard

34% approve of CEO

41% positive business outlook

Qualtrics has an employee rating of 3.6 out of 5 stars, based on 2,614 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Qualtrics employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
2.0
Oct 13, 2023

Used to be better

Recommend
CEO approval
Business Outlook

Pros

- I really enjoy my team - lots of talented individuals and opportunities to learn - 5 for the fight (non-profit for cancer research)

Cons

- recent acquisition by PE company - recent layoffs - declining morale + trust in upper management - TACOS values are good, but generally not applied by upper management

2.0
Oct 13, 2023
Recommend
CEO approval
Business Outlook

Pros

The product is good and Qualtrics is an industry leader. Good vacation benefits.

Cons

Company : -Internal processes are terrible. It is very difficult to work with other departments, and no one ever seems to confidently know an answer so usually you go with the best guess. - Leadership talks about being transparent but so many departments and employees get blindsided. (We just did a layoff and for an employee experience company, it was performed in a terrible way) - Moving all support and engineering to 3rd world countries post layoff. - There is definitely favoritism and it is clear with leadership promotions and book distribution. - The office environment is a lot of drama with a lot of immature/early career employees. Sales role: Quotas are unachievable and barely anyone hits accelerators - which is by design. On average, in the 3+ years I've been here, on average I would say 10% of fully ramped AEs hit a quarterly target. (There are so many ramping reps that leadership would say its 50%+ but that is mostly made up of SDR promotes selling 10K in a quarter.) - Sales leadership keeps moving the goal post by trying to add verticals, then changing their minds, adding new AE roles and breaking off what products AEs can sell, then scrapping that 6 months later and reshuffling your book. - Most frontline managers are weak and cannot help you close deals and simply ask what you are forecasting (which for some teams is bugging you weekly but most it's monthly even though your quota is an annual quota. - Layoff got rid of 75% of our pre-sales support. - As a sales org, we've only reached our target quarter number ~10% of the time.

Viewing 328 - 330 of 2,614 Reviews

Glassdoor has 2,872 Qualtrics reviews submitted anonymously by Qualtrics employees. Read employee reviews and ratings on Glassdoor to decide if Qualtrics is right for you.