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      Qualtrics

      Engaged Employer

      Qualtrics reviews

      3.6

      60% would recommend to a friend

      (2,615 total reviews)
      avatar

      Jason Maynard

      34% approve of CEO

      41% positive business outlook

      Ratings by demographic groups

      Qualtrics has an employee rating of 3.6 out of 5 stars, based on 2,615 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Qualtrics employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      3K reviews
      3.0
      Jan 10, 2022

      Get in with the right people

      Enterprise account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Product is always being enhanced. Have done a good job of really pushing XM to the market which they can ultimately own. If you have large B2C companies that focus on CX, you can make a lot of money. Cultish.

      Cons

      Nepotism is prevalent. Managers move accounts around in their territory to their friends or people they want to succeed. If you don't have b2c focused territory, you have no chance of making money. On the enterprise side, there is a lot of dishonesty about % of reps hitting their numbers. Cultish.

      5.0
      Oct 19, 2021

      Tackles the hard questions

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Leadership is trying to practice what they preach; honest about faults and shortcomings & trying to be intentional about company culture

      Cons

      Rapid growth makes it hard to not duplicate efforts, really streamline. Can be tough to find the resource you need

      avatar
      Qualtrics Response
      4y
      Thank you for taking the time to leave your review - we really appreciate your balanced insight and recognition of the work being done at all levels to make the Qualtrics Experience one worth sharing. Thank you for your part in making that happen - it's our team and our company.
      5.0
      Sep 13, 2021

      A place where you can be yourself and do great work

      Customer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I was attracted to Qualtrics because of its reputation and technological expertise in the experience design and experience management space. Then, the culture is what really grabbed me and has made me quickly feel at home. Leadership is thoughtful about improving on culture-related feedback, and individual departments and teams are enthusiastic about bringing a great experience to customers.

      Cons

      There are several examples of key man risk or institutional knowledge, which the team is working hard to address but can lead to well-intentioned processes breaking down.

      avatar
      Qualtrics Response
      4y
      Thank you for taking the time to leave a really thorough review. We appreciate your insights and will ensure your advice to management gets back to the leadership teams.
      Viewing 340 - 342 of 2,615 Reviews
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      ReviewsQualtrics reviews

      Glassdoor has 2,873 Qualtrics reviews submitted anonymously by Qualtrics employees. Read employee reviews and ratings on Glassdoor to decide if Qualtrics is right for you.