Qualtrics reviews

In the customer success department, the incentives are poorly aligned. They have a log jam at various levels which result in many people exceeded benchmarks set but only one or two getting high marks and promotions. It is a serious problem that has led to many people leaving the company or transitioning out of this team. I worked in multiple departments and this one is the most taxing.

3 MAJOR challenges for any Sales Rep at Qualtrics 1. The teams that support the sales org (legal, finance, onboarding, sales ops etc) do the best they can with the staff they have... but they are Severely understaffed leading to long delays and less than precise work. 2. Qualtrics approach is to systematize EVERYTHING with no real room for negotiation. Systems are necessary, but Qualtrics holds to its systems even at the expense of its customers and employees. 3. Qualtrics promotes, endorses and supports the racist ideology of Abram X Kendi. Qualtrics is only "inclusive" if you're "woke"