Qualtrics reviews

3.6

62% would recommend to a friend

(2,603 total reviews)
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Jason Maynard

43% approve of CEO

43% positive business outlook

Qualtrics has an employee rating of 3.6 out of 5 stars, based on 2,603 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Qualtrics employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
1.0
May 9, 2016

Meh

Recommend
CEO approval
Business Outlook

Pros

Great holiday parties. Uh-ma-zing. Seriously, the best. Energetic CEO. I eat cereal for free every single day.

Cons

Where do I begin? It can't be overstated how poorly Qualtrics pays its employees, even for Utah. I guess all that money went to the holiday parties (see above). Not only does Q not pay its employees, it doesn't value them much at all. I've had two great coworkers laid off in the past few months for no reason at all. They were great people and good performers. Clients loved them too. Worse yet, the layoff was a complete surprise to them - everyone knows that good leaders don't let someone go by surprise. It should have been on their radar through performance reviews, but it wasn't. Completely demoralizing to the group. Client Success is a terrible team to be on. New management of this team care only about adding to the bottom line. We are more salespeople than trusted advisers. We work for managers, not leaders. There is no excitement here, only quotas and performance reviews. No career advancing - it is literally a dead end for me. I wish I had never come. Sales people are gods at Qualtrics, and everyone else supports them. Even Legal, or Finance, who hold fancy degrees, play second or third fiddle to the high school GED Provo-allstar who met his quota this quarter. It's exhausting. Avoid it. Not a happy place to be.

2.0
Nov 25, 2020
Recommend
CEO approval
Business Outlook

Pros

The people you work with are genuinely good people and fun to work with and spend time with. Compensation is competitive, if not towards the higher end.

Cons

This is not a tech company. There is nothing innovative being built or anything revolutionary about the product. It’s purely a sales and marketing company led by the boys club in Provo. Decisions are made - and changed regularly- by the leadership and inputs from rank and file ignored. The reality is that the business is a bubble ripe for popping. It’s a survey company that the leadership has sold its customers on a vision they can’t execute on. (Even SAP bought into this before realizing the truth and selling the company) Once the company gets you in with competitive pay, don’t expect any significant increases. Promotions are hard to come by - a tedious and embarrassing process that makes you beg to your colleagues for recommendations when you want a promotion. Once you get it - the compensation increase is normally < 5%. Management gives lip service to employee experience, but really has very little respect for employees. Employees are replaceable and looked down upon. The weekly TGIT company meetings are really just pep rallies and sales pitches.

2.0
May 18, 2017
Recommend
CEO approval
Business Outlook

Pros

Free food, smart people, free gym

Cons

- Favoritism (anyone who isn't a "bro" or friends with the CEO gets shafted) - low pay and hard to get raises (don't even get raises with promotions) - Uneven distribution of accounts - Clients are overpromised and under-delivered so support and professional services are worked to the bone trying to help clients who were promised things that the platform doesn't do. - Arrogance that is almost tangible. You can feel it. It's disgusting. - Hypocrisy - they claim transparency but then discourage anyone from talking about things like salary, stocks, or going public. - They know people are giving them bad reviews on glassdoor so they have people that work there flood it with good reviews. I know for a fact this happens because I remember my manager asking us all to write a review so we could push out a bad one. - If Qualtrics isn't your life, you are looked down upon. No work/life balance. You are expected to put in crazy hours, and if you don't, you are judged. It's all about perception, though. I could "work" a 10-hour day and do nothing but sit on my computer and watch youtube, but I'd be looked at more fondly than a person who works an 8-hour day but does solid work. - People are not hired based on merit or hard work. Lots of time it's FAVORITISM.

Viewing 34 - 36 of 2,603 Reviews

Glassdoor has 2,856 Qualtrics reviews submitted anonymously by Qualtrics employees. Read employee reviews and ratings on Glassdoor to decide if Qualtrics is right for you.